MS725dvn and MX725adve Specialty Printers Recall

Published by Reclia Safety Desk | July 16, 2026

Recall Information Record – Lexmark Specialty Printers (Recall

25090)

1. Recall Summary
This recall involves Lexmark specialty printers, models MS725dvn and MX725adve. The recall was announced on January 16, 2025, by Lexmark International Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The recall number is 25090. The printers were manufactured in China and sold in the United States and Canada. Approximately 43,510 units were sold in the United States, and about 4,000 units were sold in Canada.

2. Affected Products
The recalled products are Lexmark specialty printers used to print on paper, vinyl signs, banners, and other plastics. The model numbers are located on the top cover and door of the printers. Model MS725dvn is a standard printer. Model MX725adve has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with “Lexmark” in black and the green Lexmark logo. The printers were sold online at lexmark.com, CDW Logistics, Tech Data Product Management Inc., and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.

3. Hazard Information
The hazard identified in the recall notice is that a metal part inside the printer can dislodge, posing a risk of fire. The firm, Lexmark International Inc., has received two reports of the printers overheating, including one reported fire. No damage or injuries have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel. Consumers are instructed to contact Lexmark toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at safety@lexmark.com, or online at http://www.lexmark.com/recall or http://www.lexmark.com and click on “Recall” at the bottom of the page for more information.

5. Official Remedy
The official remedy is a repair. Consumers will receive a free repair part that snaps into the unit inside the rear access panel. No other remedy options are specified in the recall notice.

6. Contact Information
– Phone: Lexmark toll-free at 866-470-1574, available 9 a.m. to 9 p.m. ET Monday through Friday.
– Email: safety@lexmark.com
– Web: http://www.lexmark.com/recall or http://www.lexmark.com (click “Recall” at the bottom of the page)
– Additional Information: A related recall notice is available from Health Canada at https://recalls-rappels.canada.ca/en/alert-recall/lexmark-specialty-printers-recalled-due-fire-hazard.

Note: This record is based solely on the provided source data. Any information not explicitly stated in the recall notice is marked as “Not specified in the recall notice.” No testing, safety analysis, or editorial judgment has been applied.

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