MS725dvn and MX725adve Specialty Printers Recall

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: MS725dvn and MX725adve Specialty Printers

Brand: MS725dvn

Hazards: Fire Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10125 |
View original notice →

Recall Summary

Product MS725dvn and MX725adve Specialty Printers
Brand MS725dvn
Category Consumer Goods
Recall Number 10125
Hazard Fire Hazard
Units Affected Not specified
Recall Date January 16, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Lexmark Specialty Printers (Recall

25090)

1. Recall Summary
This recall involves Lexmark specialty printers, models MS725dvn and MX725adve. The recall was announced on January 16, 2025, by Lexmark International Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The printers are used to print on paper, vinyl signs, banners, and other plastics. The firm has received two reports of the printers overheating, including one reported fire. No damage or injuries have been reported.

2. Affected Products
The recalled products are Lexmark specialty printers with model numbers MS725dvn and MX725adve. The model numbers are located on the top cover and door of the printers. Model MX725dvn has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with “Lexmark” in black and the green Lexmark logo.

Approximately 43,510 units were sold in the United States, and about 4,000 units were sold in Canada. The printers were sold online at lexmark.com, CDW Logistics, Tech Data Product Management Inc., and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200. The printers were manufactured in China.

3. Hazard Information
A metal part inside the printer can dislodge, posing a risk of fire. The firm has received two reports of the printers overheating, including one reported fire. No damage or injuries have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.

5. Official Remedy
The official remedy is a free repair part. Consumers are instructed to contact Lexmark to receive the repair part, which snaps into the unit inside the rear access panel.

6. Contact Information
Consumers can contact Lexmark toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at safety@lexmark.com, or online at http://www.lexmark.com/recall or http://www.lexmark.com and click on “Recall” at the bottom of the page for more information.

Additional Information
– Recall Number: 25090
– Recall Date: January 16, 2025
– Last Publish Date: January 16, 2025
– Importer: Lexmark International Inc., of Lexington, Kentucky
– Country of Manufacture: China
– Retailers: Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc., and Insight Direct USA Inc.
– Canadian Recall: A related recall was issued in Canada. Consumers can visit https://recalls-rappels.canada.ca/en/alert-recall/lexmark-specialty-printers-recalled-due-fire-hazard for details.

Images
– Recalled MS725dvn Specialty Printer: https://www.cpsc.gov/s3fs-public/Lexmark-1.png
– Recalled MX725adve Specialty Printer: https://www.cpsc.gov/s3fs-public/Lexmark-2.png

Note: No information is provided in the source data regarding product UPCs, specific model numbers beyond those listed, or any other remedies beyond the free repair part. Any details not explicitly stated in the recall notice are not included in this record.

Recall Timeline

  • **January 16, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled MS725dvn and MX725adve Specialty Printers?

A: Check the model and serial number on your product against the official recall notice (#10125).

Q: What should I do if I own the recalled MS725dvn and MX725adve Specialty Printers?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled MS725dvn and MX725adve Specialty Printers?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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