Mouthwash Recall – EU Safety Gate

Published by Reclia Safety Desk | June 24, 2026

Here is the factual recall information record based on the provided EU Safety Gate data.

Recall Information Record
Database: Consumer Safety Database (EU Safety Gate)
Record ID: SR/01745/26
Date of Record: Based on data from 03/03/2026

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1. Recall Summary

A recall has been issued for a specific batch of mouthwash product sold under the brand name Alodont Care. The recall was initiated by the manufacturer following the detection of microbiological contamination. The product was found to be non-compliant with the Cosmetic Products Regulation. The recall notice was published by the notifying country, France.

2. Affected Products

– Product Name: Gencives
– Product Type: Mouthwash
– Brand: Alodont Care
– Batch Number: 25218002
– Barcode: 3665490000250
– Description: Mouthwash, 500 ml.
– Country of Origin: France
– Notifying Country: France
– Case Number: SR/01745/26
– Type of Product: Consumer product (Cosmetics category)
– Production Dates: Not specified in the recall notice.
– Type/Model Number: Not specified in the recall notice.

3. Hazard Information

The product poses a microbiological risk. According to the official recall notice, the product is contaminated with the bacteria *Burkholderia*. The notice states that this contamination “may potentially cause illness in some consumers, particularly those with a weakened immune system.” The product does not comply with the Cosmetic Products Regulation. The risk level associated with this product has been classified as “Serious risk” by the notifying authority.

4. Consumer Action Required

Consumers who have purchased the affected product are advised to follow the instructions provided by the manufacturer. The official measure taken by the manufacturer is a recall of the product from end users. Consumers should stop using the product immediately and check the batch number (25218002) on the packaging. Further instructions on how to return the product or obtain a remedy are detailed in the official recall notice.

5. Official Remedy

The manufacturer has taken the following official measures:
– Recall of the product from end users: This measure came into force on 03/03/2026.
– Withdrawal of the product from the market: The date of entry into force for this measure is listed as “Unknown” in the recall notice.

The specific remedy for consumers (e.g., refund or replacement) is not explicitly detailed in the source data, but the recall from end users implies that consumers are entitled to a remedy as defined by the manufacturer.

6. Contact Information

– Official Recall Notice (France): http://rappel.conso.gouv.fr/fiche-rappel/2026-03-0018
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099249
– Notifying Authority: France (via Rappel Conso)
– Company Recall Code: Not specified in the recall notice.

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