Lorry Recall – EU Safety Gate

Published by Reclia Safety Desk | July 24, 2026

RECALL INFORMATION RECORD
Database: EU Safety Gate
Record ID: SR/02067/26
Date of Entry: Based on source data

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1. Recall Summary

Mercedes-Benz has issued a recall for certain models of its Lorry vehicles (ACTROS, AROCS, ATEGO, eACTROS) due to a manufacturing defect affecting steering components. The recall was initiated by the manufacturer and applies to commercial users. The notifying country is Germany, and the country of origin is Germany. The recall was officially entered into force on 10/07/2026.

2. Affected Products

– Product Type: Lorry (Motor vehicle)
– Brand: Mercedes-Benz
– Model Names: ACTROS, AROCS, ATEGO, eACTROS
– Type/Model Numbers: 963-0-A, 963-4-A, 963-2-A, 963-0-C, 963-4-D, 963-4-C, 963-0-D, 963-7-E, 963-4-E, 963-2-E, 963-8-G, 963-8-H, 967PKX3, 967FWU3, e1*2018/858*00039*00-*10, e1*2018/858*00040*00-*10, e1*2018/858*00041*00-*10, e1*2018/858*00045*00-*11, e1*2018/858*00046*00-*10, e1*2018/858*00047*00-*10, e1*2018/858*00048*00-*10, e1*2018/858*00049*00*10, e1*2018/858*00050*00*10, e1*2018/858*00051*00-*10, e1*2018/858*00055*00-*10, e1*2018/858*00056*00-*10, e1*2018/858*00058*00*11, e1*2018/858*00062*00*10
– Production Dates: 22/08/2025 to 28/01/2026
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Company Recall Code: KUGESPU

3. Hazard Information

The steering components (including steering rods, push rods, and tie rods) may have a manufacturing defect. According to the recall notice, some parts may not have been hardened correctly during production. This could cause the parts to wear out faster and become weaker over time. The defect could cause the part to break, especially when turning the steering wheel at low speeds. If this occurs, the driver could lose control of the vehicle, increasing the risk of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles. The risk type is classified as “Injuries” and the risk level is “Serious risk.”

4. Consumer Action Required

The recall notice specifies that the measure is a “Recall of a product from commercial users.” Consumers who are commercial users of the affected vehicles should take action. The specific instructions for consumers are not detailed in the recall notice beyond the recall action. Consumers are advised to contact an authorized Mercedes-Benz service partner to have the vehicle inspected and repaired. The manufacturer has provided a recall information website for further details.

5. Official Remedy

The type of economic operator taking the notified measure is the Manufacturer. The category of measure is a recall of the product from commercial users. The official remedy is the recall and repair of the affected steering components. The specific remedy details (e.g., replacement of parts) are not further specified in the recall notice, but the recall is intended to address the manufacturing defect in the steering components.

6. Contact Information

– Manufacturer Recall Website: https://service-info.mercedes-benz-trucks.com/
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099590
– Notifying Country: Germany
– Case Number: SR/02067/26
– Company Recall Code: KUGESPU

Disclaimer: This record is compiled from official EU Safety Gate data. For the most current and detailed information, consumers should refer to the manufacturer’s recall website or contact an authorized Mercedes-Benz

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