Published by Reclia Safety Desk | July 14, 2026
📌 EU Safety Gate Recall Notice
Product: Laser projector
Brand: Sandowi
Country: Spain
Hazards: Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/01948/26 |
View original notice →
Recall Summary
| Product | Laser projector |
| Brand | Sandowi |
| Country | Spain |
| Case Number | SR/01948/26 |
| Hazard | Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
Recall Information Record – Reclia Database Entry
Case Number: SR/01948/26
Notifying Country: Spain
Date of Entry: 20/05/2026
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1. Recall Summary
The European Commission Safety Gate (RAPEX) has published a recall notice for a laser projector marketed under the brand Sandowi. The product, identified as a “Luz de escenario láser” (Stage Laser Light), was notified by the Spanish authorities. The recall is based on findings that the product poses a risk of damage to sight due to excessive laser power and inadequate labelling. The product does not comply with the General Product Safety Regulation nor with the European standards EN 60825-1 and EN 50689. The recall measure, effective from 20 May 2026, requires the withdrawal of the product from the market by both the distributor and the importer.
2. Affected Products
– Product Name: Luz de escenario láser (Stage Laser Light)
– Brand: Sandowi
– Model / Type Number: Q-JC21
– Barcode: 8401204820784
– Category: Laser pointers / Laser projector
– Product Description: A black laser projector intended for use on a stage.
– Intended User: Professional
– Country of Origin: People’s Republic of China
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
3. Hazard Information
The following hazard information is explicitly stated in the EU Safety Gate data:
– Risk Type: Damage to sight.
– Danger Description: The laser beam is too powerful, with a measured value of up to 4.4 mW. The projector is not properly labelled. Direct viewing of the laser beam could cause damage to sight.
– Non-Compliance: The product does not comply with the General Product Safety Regulation nor with the European standards EN 60825-1 and EN 50689.
– Risk Level: Serious risk (as classified by the notifying authority).
4. Consumer Action Required
The recall notice does not provide specific instructions directed at end consumers regarding the return or disposal of the product. The official measures ordered by the authorities are directed at the economic operators (distributor and importer). Consumers who have purchased this product should contact the retailer or the importer from whom they purchased the item to inquire about the return process and to ensure they do not use the product. Direct viewing of the laser beam should be avoided.
5. Official Remedy
The official remedy ordered by the Spanish authorities, effective from 20 May 2026, is as follows:
– Measure: Withdrawal of the product from the market.
– Ordered to: Distributor
– Date of Entry into Force: 20/05/2026
– Ordered to: Importer
– Date of Entry into Force: 20/05/2026
The recall notice does not specify a refund, replacement, or repair option for consumers. The primary action is the removal of the product from the supply chain.
6. Contact Information
– Notifying Country Authority: Spain (specific agency not named in the source data).
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099455
– Case Number: SR/01948/26
– Brand Contact: Not specified in the recall notice.
– Importer Contact: Not specified in the recall notice.
– Distributor Contact: Not specified in the recall notice.
Disclaimer: This record is compiled from official EU Safety Gate data. For the most current information, consumers should refer to the official alert link provided above or contact the relevant national authority in Spain.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Laser projector?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01948/26).
Q: What should I do if I own the recalled Laser projector?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Laser projector?
A: Contact the manufacturer or retailer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.