Published by Reclia Safety Desk | July 17, 2026
📌 EU Safety Gate Recall Notice
Product: Laser projector
Brand: Sandowi
Country: Spain
Hazards: Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/01941/26 |
View original notice →
Recall Summary
| Product | Laser projector |
| Brand | Sandowi |
| Country | Spain |
| Case Number | SR/01941/26 |
| Hazard | Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
RECALL INFORMATION RECORD
Database: EU Safety Gate
Record ID: SR/01941/26
Date of Entry: Based on measure effective date 20/05/2026
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1. Recall Summary
The notifying country of Spain has issued a recall for a laser projector identified under case number SR/01941/26. The product is a blue laser stage projector marketed under the brand Sandowi, with the model name “Luz de escenario Láser” and model number Q-JC20. The recall was initiated due to non-compliance with the General Product Safety Regulation and applicable European standards. The product poses a risk of damage to sight. The measure ordered is withdrawal of the product from the market, directed at both the distributor and the importer.
2. Affected Products
– Product: Laser projector (blue laser stage projector)
– Brand: Sandowi
– Name: Luz de escenario Láser
– Type/Model Number: Q-JC20
– Barcode: 8401204820777
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Notifying Country: Spain
– Category: Laser pointers
– Type: Professional
3. Hazard Information
The recall notice identifies the risk type as “Damage to sight.” The specific danger is that the laser beam is too powerful, with measured values up to 6.9 mW. Additionally, the projector is not properly labelled. Direct viewing of the laser beam could cause damage to sight. The product does not comply with the General Product Safety Regulation nor with the European standards EN 60825-1 and EN 50689. The risk level is classified as “Serious risk.”
4. Consumer Action Required
The official measure ordered by the authorities is the withdrawal of the product from the market. Consumers who have purchased this product should stop using it immediately. The recall notice does not specify a specific consumer action such as returning the product to a store or contacting a specific entity for further instructions. Consumers are advised to follow any instructions provided by the distributor or importer regarding the withdrawal. If further information is needed, consumers should refer to the official EU Safety Gate alert or contact the relevant national authority in Spain.
5. Official Remedy
The official remedy, as ordered by the authorities, is the withdrawal of the product from the market. This measure was ordered for the following economic operators:
– Distributor: Withdrawal of the product from the market. Date of entry into force: 20/05/2026.
– Importer: Withdrawal of the product from the market. Date of entry into force: 20/05/2026.
The recall notice does not specify a refund, replacement, or other consumer-level remedy. The measure is directed at the economic operators (distributor and importer) to remove the product from the supply chain.
6. Contact Information
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099454
– Case Number: SR/01941/26
– Notifying Country: Spain
– Company Recall Code: Not specified in the recall notice.
– Recall URL: Not specified in the recall notice.
– Pictures of the product are available at the following URLs:
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11013637
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11013638
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11013639
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11013640
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11013641
Note: No specific consumer contact phone number, email address, or physical address for the manufacturer, distributor, or importer is provided in the recall notice. Consumers seeking further information should consult the EU Safety Gate alert page or contact the Spanish consumer protection authority.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Laser projector?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01941/26).
Q: What should I do if I own the recalled Laser projector?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Laser projector?
A: Contact the manufacturer or retailer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.