Laser projector Recall – EU Safety Gate

Published by Reclia Safety Desk | July 14, 2026

Reclia – Recall Information Record

1. Recall Summary
The European Commission’s Safety Gate system has published a recall notice (Case Number: SR/01941/26) concerning a laser projector sold under the brand Sandowi. The recall was initiated by authorities in Spain. The product poses a risk of damage to sight due to excessive laser power and missing or inadequate labelling. The product does not comply with the General Product Safety Regulation or the European standards EN 60825-1 and EN 50689. The recall involves the withdrawal of the product from the market by both the distributor and the importer, effective from 20 May 2026.

2. Affected Products
– Product: Laser projector (described as a blue laser stage projector)
– Brand: Sandowi
– Name: Luz de escenario Láser
– Model / Type Number: Q-JC20
– Barcode: 8401204820777
– Category: Laser pointers (professional use)
– Country of Origin: People’s Republic of China
– Notifying Country: Spain
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.

3. Hazard Information
The recall notice identifies the following specific hazards:
– Risk Type: Damage to sight.
– Danger Description: The laser beam is too powerful. Measured values were recorded up to 6.9 mW. The projector is not properly labelled. Direct viewing of the laser beam could cause damage to sight.
– Non-Compliance: The product does not comply with the General Product Safety Regulation nor with the European standards EN 60825-1 and EN 50689.
– Risk Level: The recall notice classifies this as a serious risk.

4. Consumer Action Required
The recall notice does not provide specific instructions directed at consumers regarding what they should do with the product. The official measure ordered by the authorities is the withdrawal of the product from the market. Consumers who have purchased this product should stop using it immediately and contact the retailer or importer for further guidance. The recall notice does not specify a consumer hotline, website, or return procedure.

5. Official Remedy
The official remedy ordered by the notifying country (Spain) is the withdrawal of the product from the market. This measure was ordered for two types of economic operators:
– Distributor: Withdrawal of the product from the market, effective 20 May 2026.
– Importer: Withdrawal of the product from the market, effective 20 May 2026.

The recall notice does not specify whether a refund, replacement, or repair is offered to consumers. The remedy is limited to the removal of the product from retail availability.

6. Contact Information
– Recall Case Number: SR/01941/26
– Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099454
– Notifying Country: Spain
– Brand: Sandowi
– Product Images: Available via the Safety Gate alert at the following URLs:
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11013637
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11013638
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11013639
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11013640
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11013641
– Consumer Contact: Not specified in the recall notice. Consumers are advised to contact the point of purchase or the importer for further information.

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