Knob-control electric radiant cooktops, model GE JP3030 Recall

by

Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Knob-control electric radiant cooktops, model GE JP3030

Brand: Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky

Hazards: Fire Hazard, Burn Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9770 |
View original notice →

Recall Summary

Product Knob-control electric radiant cooktops, model GE JP3030
Brand Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky
Category Consumer Goods
Recall Number 9770
Hazard Fire Hazard, Burn Hazard
Units Affected Not specified
Recall Date November 30, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database Entry ID: 9770
Recall Number: 24033
Date of Record: 2023-11-30

1. Recall Summary
GE Appliances, a Haier Company, is recalling approximately 11,000 units of GE-branded JP3030 knob-controlled electric radiant cooktops. The recall was initiated due to a defect that can cause the cooktop burners to remain on after the control knob has been turned to the “off” position. The recall notice was published on November 30, 2023.

2. Affected Products
The recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022. The recalled cooktops have black or white glass cooktop surfaces and feature four radiant burners with four corresponding “Hot Cooktop” lights and four burner control knobs located on the right side of the cooking surface.

The following model numbers, UPC codes, and serial number prefixes are included in this recall:
– Model JP3030DJ4BB (UPC: 084691809609) – Serial number prefixes: LT, MT, RT, ST. Specific serial number range: LT081195Q through LT081286Q.
– Model JP3030SJ4SS (UPC: 084691809074) – Serial number prefixes: LT, MT, RT, ST. Specific serial numbers: LT015466Q – LT015467Q, LT048419Q – LT048420Q, LT073851Q, LT129159Q – LT129183Q.
– Model JP3030TJ4WW (UPC: 084691809081) – Serial number prefixes: LT, MT, RT, ST. Specific serial numbers: LT148064Q – LT148068Q, LT118335Q.

The model number, UPC code, and serial number are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location.

These cooktops were sold at major home improvement and appliance stores nationwide, including Best Buy, Lowe’s and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220.

3. Hazard Information
The cooktop’s burners can remain on after use, even after being turned to the “off” position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022. This condition poses a burn hazard to consumers.

GE Appliances has received 83 reports of incidents in which a burner failed to regulate temperature accurately and/or power off when the knob was turned to the “off” position. No injuries have been reported.

4. Consumer Action Required
Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. Until the repair is completed, consumers are instructed to take the following precautions:
– When not in use, turn the unit off at the circuit breaker.
– Do not leave flammable materials or empty cookware on or near the cooktop.
– Be aware that in the affected units, the burner can remain on following use even after being turned to the “off” position. In this case, the “On” indicator light will not be illuminated, but the “Hot Cooktop” light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.

5. Official Remedy
The official remedy is a repair. Consumers are entitled to free installation of a replacement burner knob assembly.

6. Contact Information
Consumers may contact GE Appliances toll-free at 877-261-1509 from 8 a.m. to 5 p.m. ET Monday through Friday. Consumers may also visit the recall website at http://geappliances.com/ge/recall/jp3030-cooktop-2023 or go to https://www.geappliances.com/ and click on the “JP3030 Cooktop Recall Information” button at the bottom of the webpage.

Recall Timeline

  • **November 30, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Knob-control electric radiant cooktops, model GE JP3030?

A: Check the model and serial number on your product against the official recall notice (#9770).

Q: What should I do if I own the recalled Knob-control electric radiant cooktops, model GE JP3030?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Knob-control electric radiant cooktops, model GE JP3030?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment