Safety Recall: Protex Japan H&A Reaction Treatment NO.1, NO.3 – Japan CAA

Published by Reclia Safety Desk | June 29, 2026

Recall Information Record

Case Number: 00000035393
Product: H&A Reaction Treatment NO.1, NO.3
Brand: Protex Japan
Hazards: Safety Risk
Source: Japan Consumer Affairs Agency (CAA)

WHAT HAPPENED

Protex Japan has issued a recall for its H&A Reaction Treatment NO.1 and NO.3 products due to a labeling error. The products were sold with an incorrect sales name, where the product names were printed as ‘H&AリアクショントリートメントNo.1, No.3’ instead of the correct ‘H&AリアクショントリートメントNO.1, NO.3’. This mislabeling could lead to consumer confusion and potential misuse of the product.

The recall, registered with the Consumer Affairs Agency under management number 00000035393, began on June 10, 2026. The Japan Pharmaceuticals and Medical Devices Agency (PMDA) has been referenced as a source of additional information. While no specific model numbers, lot numbers, JAN codes, or affected quantities have been disclosed, the recall focuses on correcting the product labeling to ensure compliance with Japanese regulations.

Consumers who have purchased these products are advised to take the following steps:

• Check the product label for the incorrect sales name ‘H&AリアクショントリートメントNo.1, No.3’.
• Contact Protex Japan using the information provided on the recall notice for instructions on return or exchange.
• Discontinue use of the product until the correct labeling is confirmed.

AFFECTED BATCHES & TARGET SPECIFICS

– **Target Model / Type:** N/A
– **JAN Barcode:** N/A
– **Affected Serial / Lot Numbers:** N/A
– **Total Units Affected:** N/A

ADDITIONAL REGULATORY NOTES

Recall initiated due to mislabeling of the sales name (incorrect: H&AリアクショントリートメントNo.1, No.3; correct: H&AリアクショントリートメントNO.1, NO.3). The recall start date is June 10, 2026. Reference information provided by PMDA. Management number: 00000035393.

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