Safety Recall: Thermos Vacuum Insulated Shuttle Jar – Japan CAA

Published by Reclia Safety Desk | June 29, 2026

Recall Information Record

Case Number: 00000035310
Product: Vacuum Insulated Shuttle Jar
Brand: Thermos
Hazards: Fall Hazard, Structural Failure
Source: Japan Consumer Affairs Agency (CAA)

WHAT HAPPENED

Thermos K.K. has announced a voluntary recall of its “Vacuum Insulated Shuttle Jar” due to a safety defect. The handle may detach when the product is being carried, causing the jar to fall. This poses a risk of injury to the user or damage to surrounding property. The recall was reported to the Consumer Affairs Agency under management number 00000035310 and is being conducted in cooperation with the Ministry of Economy, Trade and Industry.

This recall matters because the defect affects the product’s core functionality and user safety. The handle detachment issue could lead to sudden dropping of the hot or heavy contents, potentially causing burns, bruises, or breakage. Consumers who own this product should take immediate action to prevent accidents. The recall covers all units of the vacuum insulated shuttle jar, though specific model numbers or lot codes have not been disclosed.

If you own a Thermos Vacuum Insulated Shuttle Jar, please follow these steps:

• Stop using the product immediately.
• Check the product label or packaging for the brand name “サーモス” and product name “真空断熱シャトルジャー”.
• Contact Thermos customer service via the contact information provided on the recall notice to arrange for a free replacement or refund.
• Do not attempt to repair the handle yourself, as this may void the recall offer.
• Spread the word to friends or family who may own the same product.

AFFECTED BATCHES & TARGET SPECIFICS

– **Target Model / Type:** N/A
– **JAN Barcode:** N/A
– **Affected Serial / Lot Numbers:** N/A
– **Total Units Affected:** N/A

ADDITIONAL REGULATORY NOTES

The recall was initiated by Thermos K.K. under the oversight of the Ministry of Economy, Trade and Industry (METI). The hazard involves the handle detaching while carrying the product, potentially causing the jar to fall and result in injury or property damage. The recall start date is May 25, 2026. Consumers are advised to stop using the product immediately and contact the company for a replacement or refund.

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