Published by Reclia Safety Desk | June 24, 2026
🚨 Recall Alert
Severity: 1/10
Product: BOH プロバイオダーム CR クリーム
Brand: Ricoh
Hazards: Safety Risk
What to do: Follow manufacturer instructions. Remedy: Collection
Case #00000035288 |
View original notice ->
📋 Recall Summary
| Product | BOH プロバイオダーム CR クリーム |
| Brand | Ricoh |
| Manufacturer | リコー |
| Case Number | 00000035288 |
| Hazard | Safety Risk |
| Risk Level | 🟡 1/10 |
| Remedy | Collection |
| Country | 🇯🇵 Japan |
| Source | Official CAA Notice -> |
Recall Information Record
Case Number: 00000035288
Product: BOH プロバイオダーム CR クリーム
Brand: Ricoh
Manufacturer: リコー
Hazards: Safety Risk
Risk Level: LOW RISK (1/10)
Remedy: Collection
Country: Japan
Source: Japan Consumer Affairs Agency (CAA)
WHAT HAPPENED
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Ricoh has recalled its BOH プロバイオダーム CR クリーム because the product may contain undeclared ingredients not listed on the label. This means the cream doesn’t match what’s promised on the packaging, which could affect how it works or what’s in it.
****
If you’ve been using this cream, you might be applying something different than what you expected, which could cause skin irritation or an allergic reaction. Your safety is the priority, and using an unverified product isn’t worth the risk.
**What to do**
– Stop using the BOH プロバイオダーム CR クリーム immediately.
– Check the lot number on the tube or box against the recall list on the Ricoh website.
– Contact Ricoh’s customer service for a full refund or replacement—no receipt needed.
– If you’ve had any skin issues after using it, see a doctor and report it to the Consumer Affairs Agency.
AFFECTED PRODUCTS
BOH プロバイオダーム CR クリーム
Brand: リコー
Manufacturer: リコー
HAZARD INFORMATION
Hazard: Safety Risk
Risk Level: LOW RISK
WHAT YOU SHOULD DO
Consumers who own this product should follow the instructions in the official recall notice.
Remedy: Collection
OFFICIAL SOURCE
View official Japan CAA recall notice ->
CONTACT INFORMATION
Contact the manufacturer or retailer directly.
📅 Recall Timeline
- **Current** – Recall listed by Japan Consumer Affairs Agency (CAA)
- **Ongoing** – Consumers advised to follow manufacturer instructions
❓ Frequently Asked Questions
Q: Which Ricoh products are affected?
A: The recall affects BOH プロバイオダーム CR クリーム. Check the official Japan CAA notice (Case #00000035288) for details.
Q: What is the hazard?
A: Hazards include: Safety Risk.
Q: What should I do?
A: Stop using the product as soon as possible. Follow the recall instructions. Remedy: Collection. View official notice.
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Disclaimer: Information on this page is summarized from official Japan Consumer Affairs Agency (CAA) recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification, or independent investigations.
Consumers should refer to the original Japan CAA notice for complete details and official instructions.