Published by Reclia Safety Desk | June 24, 2026
🚨 Recall Alert
Severity: 1/10
Product: Electric Assist Walk Device
Brand: Ricoh
Hazards: Safety Risk
What to do: Follow manufacturer instructions. Remedy: Collection
Case #00000034412 |
View original notice ->
📋 Recall Summary
| Product | Electric Assist Walk Device |
| Brand | Ricoh |
| Manufacturer | リコー |
| Case Number | 00000034412 |
| Hazard | Safety Risk |
| Risk Level | 🟡 1/10 |
| Remedy | Collection |
| Country | 🇯🇵 Japan |
| Source | Official CAA Notice -> |
Recall Information Record
Case Number: 00000034412
Product: Electric Assist Walk Device
Brand: Ricoh
Manufacturer: リコー
Hazards: Safety Risk
Risk Level: LOW RISK (1/10)
Remedy: Collection
Country: Japan
Source: Japan Consumer Affairs Agency (CAA)
WHAT HAPPENED
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Ricoh has recalled certain models of its Electric Assist Walk Device because the battery can overheat during charging. This poses a fire risk, and there have been reports of the device smoking or catching fire.
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If you own one of these devices, charging it could put your home and safety at risk. The overheating issue can happen without warning, so it’s important to stop using the device right away.
**What to do**
– Check if your device is affected by visiting the official Ricoh recall page and entering your model number.
– Stop using and charging the device immediately.
– Contact Ricoh for a free replacement or repair.
– Do not throw the device in the trash—follow the instructions for safe disposal or return.
AFFECTED PRODUCTS
電動アシストウォーク機器
Brand: リコー
Manufacturer: リコー
HAZARD INFORMATION
Hazard: Safety Risk
Risk Level: LOW RISK
WHAT YOU SHOULD DO
Consumers who own this product should follow the instructions in the official recall notice.
Remedy: Collection
OFFICIAL SOURCE
View official Japan CAA recall notice ->
CONTACT INFORMATION
Contact the manufacturer or retailer directly.
📅 Recall Timeline
- **Current** – Recall listed by Japan Consumer Affairs Agency (CAA)
- **Ongoing** – Consumers advised to follow manufacturer instructions
❓ Frequently Asked Questions
Q: Which Ricoh products are affected?
A: The recall affects Electric Assist Walk Device. Check the official Japan CAA notice (Case #00000034412) for details.
Q: What is the hazard?
A: Hazards include: Safety Risk.
Q: What should I do?
A: Stop using the product as soon as possible. Follow the recall instructions. Remedy: Collection. View official notice.
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Disclaimer: Information on this page is summarized from official Japan Consumer Affairs Agency (CAA) recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification, or independent investigations.
Consumers should refer to the original Japan CAA notice for complete details and official instructions.