Safety Recall: Netforce QUE Chair – Japan CAA

Published by Reclia Safety Desk | June 29, 2026

Recall Information Record

Case Number: 00000034149
Product: QUE Chair
Brand: Netforce
Hazards: Fall Hazard, Structural Failure
Source: Japan Consumer Affairs Agency (CAA)

WHAT HAPPENED

Netforce has issued a recall for its QUE Chair after discovering that certain production lots contain voids in the leg resin components. This defect can lead to structural failure during normal use, potentially causing the chair to break and the user to fall, posing a risk of injury.

The recall was reported to the Consumer Affairs Agency of Japan (CAA) and is being conducted in coordination with the Ministry of Economy, Trade and Industry. The company has initiated a replacement and retrieval program starting August 7, 2025, to address the safety hazard.

Consumers who own a QUE Chair are advised to take the following steps:

• Stop using the chair immediately to prevent accidents.
• Check if your chair is part of the affected lots by contacting Netforce customer service.
• Follow the company’s instructions for returning the product and receiving a free replacement.

AFFECTED BATCHES & TARGET SPECIFICS

– **Target Model / Type:** N/A
– **JAN Barcode:** N/A
– **Affected Serial / Lot Numbers:** N/A
– **Total Units Affected:** N/A

ADDITIONAL REGULATORY NOTES

The recall was initiated by Netforce for certain lots of the QUE chair due to voids in the leg resin parts, which may cause breakage and falling during use. The recall/replacement program started on August 7, 2025. The notice references the Ministry of Economy, Trade and Industry (METI) as an information source.

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