Safety Recall: Paloma Gas Burner-Equipped Bath Heater (Outdoor Type, with Hot Water Supply), Gas Instantaneous Water Heater (Outdoor Type, Front-Stop Type), Gas Hot Water Heat Source Unit (Outdoor Type, Hot Water Supply/Heating) – Japan CAA

Published by Reclia Safety Desk | July 13, 2026

Recall Information Record

Case Number: 00000033145
Product: Gas Burner-Equipped Bath Heater (Outdoor Type, with Hot Water Supply), Gas Instantaneous Water Heater (Outdoor Type, Front-Stop Type), Gas Hot Water Heat Source Unit (Outdoor Type, Hot Water Supply/Heating)
Brand: Paloma
Hazards: Safety Risk
Source: Japan Consumer Affairs Agency (CAA)

WHAT HAPPENED

Paloma Co., Ltd. has issued a recall for certain models of gas burner-equipped bath heaters, gas instantaneous water heaters, and gas hot water heat source units. The recall was announced on the Japan Consumer Affairs Agency recall information site under management number 00000033145. The affected products are outdoor-type units with hot water supply and/or heating functions.

The recall is necessary because inadequate maintenance of the processing equipment has caused dimensional variation in the gas pipe connection parts. This defect could lead to gas leakage, posing a serious safety risk to consumers. The recall response began on October 31, 2024, and is being coordinated with the Ministry of Economy, Trade and Industry (METI) and the National Institute of Technology and Evaluation (NITE).

Consumers who own any of the affected Paloma gas appliances should take the following steps immediately:

• Stop using the product and turn off the gas supply.
• Contact Paloma’s customer service or visit the official recall website for inspection and free replacement/repair.
• Provide the product model number and serial number (if available) to facilitate the recall process.

AFFECTED BATCHES & TARGET SPECIFICS

– **Target Model / Type:** N/A
– **JAN Barcode:** N/A
– **Affected Serial / Lot Numbers:** N/A
– **Total Units Affected:** N/A

ADDITIONAL REGULATORY NOTES

The recall was initiated due to inadequate maintenance of processing equipment, causing dimensional variation in gas pipe connection parts, which may lead to gas leakage. The recall response start date is October 31, 2024. Referenced authorities include the Ministry of Economy, Trade and Industry (METI) and the National Institute of Technology and Evaluation (NITE). Management number: 00000033145.

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