Safety Recall: Paloma Gas Instantaneous Water Heater (Sealed Type, FF Type, LP Gas) – Japan CAA

Published by Reclia Safety Desk | June 29, 2026

Recall Information Record

Case Number: 00000032407
Product: Gas Instantaneous Water Heater (Sealed Type, FF Type, LP Gas)
Brand: Paloma
Hazards: Safety Risk
Source: Japan Consumer Affairs Agency (CAA)

WHAT HAPPENED

Paloma has announced a recall for certain models of its sealed-type LP gas instantaneous water heaters (FF type). The recall was issued by the Consumer Affairs Agency of Japan (CAA) under recall ID 00000032407. The issue stems from a combustion malfunction that could cause the concentration of carbon monoxide (CO) expelled outdoors to exceed the permissible safety standard.

Carbon monoxide is a colorless, odorless gas that can be lethal in high concentrations. Although the defect affects outdoor exhaust, any malfunction in a gas appliance poses a serious safety risk. The recall is classified as a part replacement, and Paloma has set the correction start date for May 31, 2024. The recall is supported by Japan’s Ministry of Economy, Trade and Industry (METI) and the National Institute of Technology and Evaluation (NITE).

If you own a Paloma sealed-type LP gas instantaneous water heater (FF type), please take the following steps:

• Check the product name and model number against the recall notice. If you are unsure, contact Paloma’s customer support using the contact information provided on the official recall page.
• Do not attempt to repair the unit yourself. The recall action is a free part replacement performed by an authorized technician.
• Visit the official Consumer Affairs Agency recall site or the NITE website for the most current list of affected serial numbers and further instructions.

AFFECTED BATCHES & TARGET SPECIFICS

– **Target Model / Type:** N/A
– **JAN Barcode:** N/A
– **Affected Serial / Lot Numbers:** N/A
– **Total Units Affected:** N/A

ADDITIONAL REGULATORY NOTES

The recall was initiated due to a combustion defect that may cause the carbon monoxide concentration in exhaust to exceed regulatory limits. The recall action is a part replacement. The correction start date is 2024-05-31. References include the Ministry of Economy, Trade and Industry (METI) and the National Institute of Technology and Evaluation (NITE). Management number: 00000032407.

🖼️ Product Diagrams & Defect Indicators

❓ Frequently Asked Questions