Safety Recall: LIXIL Residential Sash Window – Japan CAA

Published by Reclia Safety Desk | June 29, 2026

Recall Information Record

Case Number: 00000031282
Product: Residential Sash Window
Brand: LIXIL
Hazards: Fall Hazard
Source: Japan Consumer Affairs Agency (CAA)

WHAT HAPPENED

LIXIL Corporation has issued a recall for certain residential sash windows under the “Alplus Class” and “Aritz” brands, specifically vertical sliding and double vertical sliding window models. The recall was announced on the Japan Consumer Affairs Agency (CAA) recall information site under notice ID 00000031282. The affected products pose a risk of the window sash falling during normal opening or closing operations.

This defect could lead to serious injury or property damage if the sash detaches unexpectedly. The recall applies to windows sold in Japan, and the company has identified the issue through internal quality checks. Consumers are urged to stop using the windows immediately and contact LIXIL for a free inspection and repair.

To address the issue, users should take the following steps:

• Stop using the affected windows until inspection is completed.
• Contact LIXIL’s customer service or visit their official recall page to schedule a free inspection and repair.
• Provide the product details and recall notice ID (00000031282) when contacting the company.

AFFECTED BATCHES & TARGET SPECIFICS

– **Target Model / Type:** N/A
– **JAN Barcode:** N/A
– **Affected Serial / Lot Numbers:** N/A
– **Total Units Affected:** N/A

ADDITIONAL REGULATORY NOTES

Recall notice ID: 00000031282. Issued by Japan Consumer Affairs Agency (CAA). The product is manufactured by LIXIL Corporation. The hazard involves the sash (window frame) potentially falling when opening or closing the window. Corrective action is inspection and repair, starting from September 21, 2023.

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