Published by Reclia Safety Desk | July 19, 2026
📌 Recall Notice
Product: Honda Model EU7000is Portable Generators
Brand: American Honda Motor Co. Inc., of Torrance, California
Hazards: Fire Hazard
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Recall #9677 |
View original notice →
Recall Summary
| Product | Honda Model EU7000is Portable Generators |
| Brand | American Honda Motor Co. Inc., of Torrance, California |
| Category | Consumer Goods |
| Recall Number | 9677 |
| Hazard | Fire Hazard |
| Units Affected | Not specified |
| Recall Date | August 03, 2023 |
| Remedy | Contact manufacturer |
| Country | 🇺🇸 United States |
Recall Information Record – Reclia Database
Recall Summary
On August 3, 2023, American Honda Motor Co. Inc., of Torrance, California, initiated a recall of certain portable generators. The recall was published by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 23251. The recall involves Honda Model EU7000is Portable Generators. The generators are red and gray in color and measure approximately 33 inches long, 28 inches wide, and 28 inches high. The words “Honda” and “EU7000is” are printed on the side of the generator. The recall includes serial numbers EEJD-1364963 through EEJD-1366026. The serial number decal is located inside the access door. The generators were manufactured in India.
Affected Products
The recalled product is the Honda Model EU7000is Portable Generator. The specific serial numbers included in this recall are EEJD-1364963 through EEJD-1366026. Approximately 250 units are affected. The generators were sold at Home Depot, Lowe’s, Amazon.com, and authorized Honda power equipment dealers nationwide from December 2022 through May 2023 for about $6,000. No other models or serial numbers are included in this recall.
Hazard Information
The hazard associated with this recall is that the fuel filler cap can improperly seal, resulting in fuel and/or fuel vapor leaking. This condition poses a fire hazard. As of the date of the recall notice, no injuries have been reported in connection with this defect.
Consumer Action Required
Consumers should immediately stop using the recalled portable generators. Consumers should contact an authorized Honda Power Equipment dealer to schedule an appointment for a free repair. Honda is contacting all known purchasers directly. Consumers should not attempt to repair the generator themselves. The recall notice does not specify any alternative action for consumers who cannot reach a dealer.
Official Remedy
The official remedy for this recall is a free repair. Consumers are instructed to take their recalled generator to an authorized Honda Power Equipment dealer, who will perform the necessary repair at no cost. No refund or replacement option is listed in the recall notice. The repair is the only remedy offered.
Contact Information
Consumers may contact American Honda Motor Co. Inc. for additional information. The consumer contact number is 888-888-3139, available from 9 a.m. to 7:30 p.m. ET, Monday through Friday. Consumers may also email Honda through the following link: https://crmshonda.my.salesforce-sites.com/service/pew2c. Alternatively, consumers can visit www.powerequipment.honda.com and click on “Recalls and Updates” at the bottom of the page for more information. The recall notice does not provide a mailing address or other contact methods.

Recall Timeline
- **August 03, 2023** – Recall announced by CPSC (Source)
- **Current** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available
Frequently Asked Questions
Q: How do I identify the recalled Honda Model EU7000is Portable Generators?
A: Check the model and serial number on your product against the official recall notice (#9677).
Q: What should I do if I own the recalled Honda Model EU7000is Portable Generators?
A: The recall notice advises consumers to stop using the product and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Honda Model EU7000is Portable Generators?
A: Contact the manufacturer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original recall notice
for complete details and official instructions.