Havertys Concord Dual Power Recliner Chairs Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record – Reclia Database

Recall Summary
This recall involves Havertys Concord Dual Power Recliner chairs. The recall was published on June 22, 2023, under Recall Number 23769. The firm, Havertys Furniture Company of Atlanta, Georgia, is coordinating the recall in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The recall is classified as a Recall Alert. The manufacturer of the chairs is Artistic Leathers S de RL de CV, of Mexico. The metal power mechanism assembly is manufactured by Ultra-Mek Inc., of Denton, North Carolina. The importer is Artistic Leathers Inc., of Bonita, California. The chairs were sold at Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800. Approximately 930 units are affected.

Affected Products
The recalled product is the Havertys Concord Dual Power Recliner chair. The SKU is 0-3500-1827, which is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors, including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. The Havertys label is located under the seat cushion. No model numbers, types, or UPCs are specified in the recall notice. The chairs were sold from September 2020 through January 2023.

Hazard Information
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach. This poses a fall hazard to consumers. The firm has received nine reports of the chair back detaching. Among those reports, two consumers reported injuries involving the back, neck, and hip. No other injury details are specified in the recall notice. No severity scores, ratings, or editorial judgments are provided in the source data.

Consumer Action Required
Consumers should immediately stop using the recalled recliner chairs. Consumers should contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly. No other consumer actions are specified in the recall notice.

Official Remedy
The official remedy is a repair. Havertys will provide a free repair by a service technician to install a replacement part in the metal power assembly mechanism. No refund, replacement, or other remedy options are listed in the recall notice. The remedy option is listed as “Repair.”

Contact Information
Consumers may contact Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday. Consumers may also visit the Havertys website at www.Havertys.com and click on “Safety & Recall” at the bottom of the page, or go directly to https://www.havertys.com/safety-and-care for more information. No other contact methods are specified in the recall notice.

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