HALO 1000 Portable Power Stations Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Summary

On August 29, 2024, a recall was announced for HALO 1000 Portable Power Stations. The recall was issued due to the lithium-ion batteries in the units overheating, which poses fire and burn hazards. The recall is identified by Recall Number 24350. The product was imported by ZAGG Inc., of Midvale, Utah, and manufactured by Shenzhen DBK Electronics Co. Ltd., of China. The units were sold by ZAGG, ACG, and retailer QVC. Approximately 5,740 units were sold in the United States from October 2021 through March 2022.

Affected Products

The recalled product is the HALO 1000 Portable Power Station. This is a high-capacity lithium-ion battery power bank featuring three USB-A charge ports, a USB-C fast charge port, three AC outputs, two DC outputs, a DC socket, an LCD display, a built-in flood light, and a collapsible handle. The recall includes the following specific models, identified by color, model number, SKU, and UPC:

– Stone Gray: Model Number PS-1000, SKU 801108111, UPC 840056145528
– Carbon: Model Number PS-1000, SKU 801108112, UPC 840056145535
– Desert Sand: Model Number PS-1000, SKU 801108113, UPC 840056145542
– Midnight Blue: Model Number PS-1000, SKU 801108114, UPC 840056145559
– Woodland Green: Model Number PS-1000, SKU 801108115, UPC 840056145566

The model number, SKU number, and UPC are located on the bottom of the product. Units sold by QVC subject to the recall were sold under QVC item number E235474.

Hazard Information

The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death. As of the recall date, the firms have collectively received four reports of fires involving the HALO 1000 Portable Power Station. One incident involved a 79-year-old man in Bradenton, Florida, who died from smoke inhalation from a fire involving the recalled portable power station in his home in June 2022. In addition to the death, the firms received two reports of smoke inhalation, one of which included burn injuries.

Consumer Action Required

Consumers should immediately stop using the portable power stations and contact the HALO Recall hotline for a free replacement portable power station.

Official Remedy

The official remedy for this recall is a free replacement portable power station. Consumers are instructed to contact the HALO Recall hotline to arrange for the replacement.

Contact Information

Consumers can contact the HALO 1000 recall hotline toll-free at 888-345-0481 from 8 a.m. to 5 p.m. ET Monday through Friday. Alternatively, consumers may email the recall team at halo5528@sedgwick.com or visit the recall website at https://halo1000recall.expertinquiry.com/ for more information.

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