Hair cream Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 29, 2026

📌 EU Safety Gate Recall Notice

Product: Hair cream

Brand: ORZENE

Country: Greece

Hazards: Chemical Risk, Allergen Alert, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01565/26 |
View original notice →

Recall Summary

Product Hair cream
Brand ORZENE
Country Greece
Case Number SR/01565/26
Hazard Chemical Risk, Allergen Alert, Non-Compliance
Source 🇪🇺 EU Safety Gate

Recall Information Record

Recall Summary

The European Commission Safety Gate system has published a recall notification (case number SR/01565/26) concerning a hair cream product marketed under the brand ORZENE. The notification was issued by Greece on 22 December 2025. The product is classified as a cosmetic and presents a chemical risk due to the presence of an undeclared allergenic fragrance. The economic operator (distributor) has been ordered to withdraw the product from the market.

Affected Products

– Product type: Hair cream for hydration treatment, 100 ml.
– Brand: ORZENE
– Product name: BEER RECIPES BREWER’S YEAST AND OAT MILK
– Batch number: 23291297 C7
– Category: Cosmetics
– Notifying country: Greece
– Country of origin: Not specified in the recall notice (recorded as “Unknown” in the source data).
– Retail presence: Not specified in the recall notice. The measure applies to the distributor, but specific retailers or online platforms are not listed.
– Production dates: Not specified in the recall notice.

No model number, barcode, or company recall code is provided in the source data.

Hazard Information

The product contains the allergenic fragrance benzyl alcohol, which is not mentioned in the list of ingredients on the packaging. According to the recall notice, this constitutes a failure to comply with the Cosmetic Products Regulation (EU) because the labelling of leave-on cosmetic products must declare the presence of allergenic fragrances.

The specific risk identified is that the undeclared benzyl alcohol may cause dermatitis, eczema, or more serious skin reactions in persons who are already sensitised (allergic) to this substance. Users who are unaware of the presence of this allergen cannot take appropriate precautions. The risk level is classified as “Serious” in the source data.

The product does not comply with the Cosmetic Products Regulation due to the missing ingredient declaration.

Consumer Action Required

Consumers who have purchased the affected batch (23291297 C7) of ORZENE “BEER RECIPES BREWER’S YEAST AND OAT MILK” hair cream should stop using the product immediately. The recall notice does not provide specific instructions for consumers beyond the general measure of withdrawal from the market. Consumers are advised to check the batch number on their product packaging to determine if they are affected. If the product matches the batch number, it should be returned or disposed of as directed by the retailer or distributor. No further consumer-facing instructions are detailed in the source data.

Official Remedy

The official measure ordered by the relevant authority (notifying country: Greece) is the withdrawal of the product from the market. This measure was ordered to the distributor, effective from 22 December 2025. The type of measure is “Withdrawal of the product from the market.” No provision for refund, replacement, or other consumer compensation is explicitly mentioned in the recall notice. Consumers should contact the point of purchase for information on how to obtain a remedy.

Contact Information

Not specified in the recall notice. No phone number, email address, website, or customer service contact is provided in the source data. Consumers may refer to the European Safety Gate portal for updates or contact the distributor or retailer directly. The recall notice’s reference link is: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099003

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*This record is based solely on the EU Safety Gate data provided. No additional information has been inferred or added.*

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Hair cream?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01565/26).

Q: What should I do if I own the recalled Hair cream?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Hair cream?

A: Contact the manufacturer or retailer using the information in the recall notice.

Q: What are the health risks from this chemical hazard?

A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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