Hair conditioner Recall – EU Safety Gate

by

Published by Reclia Safety Desk | July 17, 2026

📌 EU Safety Gate Recall Notice

Product: Hair conditioner

Brand: Hairdreams

Country: Austria

Hazards: Chemical Risk, Fire Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01353/26 |
View original notice →

Recall Summary

Product Hair conditioner
Brand Hairdreams
Country Austria
Case Number SR/01353/26
Hazard Chemical Risk, Fire Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Here is the factual recall information record based solely on the provided EU Safety Gate data.

—

Recall Information Record
Database: Consumer Safety (EU Safety Gate)
Record ID: SR/01353/26
Date of Entry: Based on source data

1. Recall Summary
The notifying country of Austria has issued a recall for a specific hair conditioner product. The recall was initiated by the manufacturer due to the product’s non-compliance with the Cosmetic Products Regulation. The product contains a mixture of preservatives that are prohibited in leave-on cosmetics. The recall action involves the removal of the product from end users.

2. Affected Products
– Product Type: Hair conditioner
– Brand: Hairdreams
– Product Name: PH & SHINE regulating shine conditioner
– Batch Number: 27242-1
– Barcode: 9008289000101
– Volume: 150 ml
– Country of Origin: Austria
– Notifying Country: Austria
– Sales Channel: The product was sold online, in particular via hairdreams.com.
– Production Dates: Not specified in the recall notice.
– Type/Model Number: Not specified in the recall notice.

3. Hazard Information
The risk associated with this product is classified as a Chemical risk. The specific danger identified in the recall notice is as follows:
– The product contains a mixture of the preservatives methylchloroisothiazolinone (MCI) and methylisothiazolinone (MI).
– These preservatives are prohibited in leave-on cosmetics under the Cosmetic Products Regulation.
– MCI and MI cause severe skin burns and eye damage.
– MCI and MI may cause an allergic skin reaction.
– The product does not comply with the Cosmetic Products Regulation.

4. Consumer Action Required
The official measure taken by the manufacturer is a Recall of the product from end users. Consumers who have purchased this product should stop using it immediately and follow the instructions provided by the manufacturer or retailer regarding the return or disposal of the product. The date of entry into force for this measure is listed as “Unknown” in the recall notice.

5. Official Remedy
The official remedy is a recall. The specific details of the remedy (e.g., full refund, replacement, or disposal instructions) are not specified in the recall notice beyond the recall action itself. Consumers should contact the point of sale or the manufacturer for specific instructions on how to receive a remedy.

6. Contact Information
– Case Number: SR/01353/26
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098795
– Manufacturer: Hairdreams (Austria)
– Online Sales: hairdreams.com
– Company Recall Code: Not specified in the recall notice.
– Specific Contact Phone or Email: Not specified in the recall notice.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Hair conditioner?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01353/26).

Q: What should I do if I own the recalled Hair conditioner?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Hair conditioner?

A: Contact the manufacturer or retailer using the information in the recall notice.

Q: What are the health risks from this chemical hazard?

A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




Leave a Comment