Hair conditioner Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 21, 2026

📌 EU Safety Gate Recall Notice

Product: Hair conditioner

Brand: Hairdreams

Country: Austria

Hazards: Chemical Risk, Fire Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01353/26 |
View original notice →

Recall Summary

Product Hair conditioner
Brand Hairdreams
Country Austria
Case Number SR/01353/26
Hazard Chemical Risk, Fire Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Here is the factual recall information record based on the provided EU Safety Gate data.

Recall Information Record
Database: Consumer Safety (EU Safety Gate)
Record ID: SR/01353/26
Date of Entry: Based on source data.

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1. Recall Summary

The manufacturer of the brand “Hairdreams” has initiated a recall of a specific hair conditioner product. The recall was notified by the Austrian authorities. The product was sold online, in particular via the website hairdreams.com. The reason for the recall is a chemical risk due to the presence of prohibited preservatives in the product, which does not comply with the Cosmetic Products Regulation.

2. Affected Products

– Product Name: PH & SHINE regulating shine conditioner
– Brand: Hairdreams
– Category: Cosmetics (Hair conditioner)
– Size: 150 ml
– Batch Number: 27242-1
– Barcode: 9008289000101
– Type/Model Number: Not specified in the recall notice.
– Country of Origin: Austria
– Notifying Country: Austria
– Sales Channel: The product was sold online, in particular via hairdreams.com.
– Production Dates: Not specified in the recall notice.

3. Hazard Information

The product contains a mixture of the preservatives methylchloroisothiazolinone (MCI) and methylisothiazolinone (MI). These substances are prohibited in leave-on cosmetics according to the Cosmetic Products Regulation. The specific dangers associated with this product, as stated in the recall notice, are:
– The product causes severe skin burns and eye damage.
– The product may cause an allergic skin reaction.
– The product does not comply with the Cosmetic Products Regulation.

4. Consumer Action Required

The recall notice specifies that the measure taken is a “Recall of the product from end users.” Consumers who have purchased this product should stop using it immediately. The exact instructions for consumers regarding how to return the product or claim a remedy are not detailed in the provided source data. Consumers should refer to the point of sale (hairdreams.com) or contact the manufacturer for specific return instructions.

5. Official Remedy

The official measure taken by the economic operator (the manufacturer) is a recall of the product from end users. The specific remedy (e.g., refund, replacement) is not specified in the recall notice. The date of entry into force for this measure is listed as “Unknown.”

6. Contact Information

– Case Number: SR/01353/26
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098795
– Manufacturer: Not specified in the recall notice (the economic operator taking the measure is the Manufacturer).
– Online Sales: The product was sold via hairdreams.com.
– Company Recall Code: Not specified in the recall notice.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Hair conditioner?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01353/26).

Q: What should I do if I own the recalled Hair conditioner?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Hair conditioner?

A: Contact the manufacturer or retailer using the information in the recall notice.

Q: What are the health risks from this chemical hazard?

A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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