Giraffe highchairs Recall

Published by Reclia Safety Desk | July 22, 2026

Recall Information Record – Reclia Database

1. Recall Summary
On June 12, 2025, Bugaboo North America Inc., of New York, initiated a recall of approximately 18,280 Giraffe highchairs in the United States, with an additional 2,325 units sold in Canada. The recall was published by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 25336. The recall notice states that the highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly. The firm has received 22 reports of the legs of the chair detaching, including 13 reports of minor injuries.

2. Affected Products
The recall involves Bugaboo Giraffe highchairs. The highchairs measure approximately 30 inches tall, 21 inches wide, and 23 inches long. They were sold in five colors: blue, black, natural wood/white, warm wood/gray, and white. Each color has a specific item code located on the bottom of the seat. The item codes are as follows:
– Blue: 200008005
– Black: 200008004
– Neutral Wood/White: 200008002
– Warm Wood/Gray: 200008003
– White: 200008001

The highchairs were sold at Nordstrom and other specialty stores nationwide and online at www.bugaboo.com and www.Amazon.com from May 2023 through April 2025 for about $380. The product was manufactured in the Czech Republic.

3. Hazard Information
According to the recall notice, the highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly. The firm has received 22 reports of the legs of the chair detaching, including 13 reports of minor injuries. No other injury details were specified in the recall notice.

4. Consumer Action Required
Consumers should immediately stop using the recalled highchairs. Consumers should contact Bugaboo to receive a free repair kit. The repair kit includes an Allen key and new screws to install into the product’s legs. Bugaboo is contacting all known purchasers directly. No other consumer actions were specified in the recall notice.

5. Official Remedy
The official remedy is a repair. Consumers who contact Bugaboo will receive a free repair kit containing an Allen key and new screws to install into the product’s legs. No refund or replacement options were specified in the recall notice.

6. Contact Information
Consumers may contact the Bugaboo Service Team toll-free at 800-460-2922 from 7 a.m. to 4 p.m. PT Monday through Thursday and from 7 a.m. to 1 p.m. PT Friday. Consumers may also email service.us@bugaboo.com. Additional information is available online at https://service.bugaboo.com/s/bugaboo-giraffe-recall-repair-kit-checker?language=en_US&Country=US or by visiting www.bugaboo.com and clicking on “Product Recalls” at the bottom of the page. For Canadian consumers, a related recall notice is available at https://recalls-rappels.canada.ca/en/alert-recall/bugaboo-giraffe-high-chair-recalled-due-fall-hazard.

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