Giantex and Costway 2-liter and 3-liter Portable Steam Saunas Recall

Published by Reclia Safety Desk | June 27, 2026

Recall Information Record: Giantex and Costway Portable Steam Saunas

1. Recall Summary
This recall involves Giantex and Costway branded portable steam saunas. The recall was initiated by Giantex Inc., of Ontario, California. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat, and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user’s head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green, and pink. The name “Giantex” or “Costway” is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The recall date is May 28, 2026.

2. Affected Products
The recalled products are Giantex and Costway 2-liter and 3-liter Portable Steam Saunas. Approximately 1,000 units are affected. The model numbers and SKUs are as follows:
– BA7635US-BK / GT7635US-BABK
– BA7635US-CF / GT7635US-BACF
– BA7635US-GR / GT7635US-GR-BA
– BA7635US-NY / GT7635US-BANY
– BA7733US-BK / GT7733US-BK-AB
– BA7733US-CF / GT7733US-CF-AB
– BA7733US-GR / GT7733US-GR-AB
– BA7733US-PI / GT7733US-PI-AB
– BA7579US-BK / GT7579US-BK-BA
– BA7579US-CF / GT7579US-CF-BA
– BA7579US-GR / GT7579US-GR-BA

The recalled portable steam saunas were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100. The products were manufactured in China.

3. Hazard Information
The hazard associated with this product is that the sauna’s steam diffuser can be positioned too close to a consumer’s body, allowing hot steam to come in contact with the user, posing a burn hazard. Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.

4. Consumer Action Required
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.

5. Official Remedy
The official remedy is a full refund. Consumers must destroy the product by cutting the cord to the steam unit after unplugging and provide a photograph of the destroyed product to Giantex to receive the refund.

6. Contact Information
Consumers can contact Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or visit https://www.giantex.com/ and click on “RECALL INFORMATION” at the top of the page for more information.

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