Electric bicycles Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record – Reclia Database

1. Recall Summary
On February 16, 2023, Linus Bike Inc., of Venice, California, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of certain electric bicycles. The recall involves the Linus Bike Cesta 500 and Ero 500 electric bicycles. The brand name “Linus” is printed on the frame of the bicycle. The serial number can be found on the underside of the frame near the chain ring. The recall was published as a Recall Alert (Recall Number 23727). Approximately 430 units are affected. The bicycles were sold at independent bicycle shops nationwide and online at www.linusbike.com from January 2020 through October 2022 for between $2,000 and $2,500. The importer is Linus Bike Inc., of Venice, California. The manufacturer is Shenzhen Xidesheng Bicycle Co Ltd, of China.

2. Affected Products
The recalled products are the Linus Bike Cesta 500 and Ero 500 electric bicycles. The recalled bicycles have one of the following serial number ranges:
– Ero500/Cesta500: LXD20100231 through LXD20100420
– Ero500/Cesta500: LXD20100686 through LXD20100830
– Ero500/Cesta500: LXD20100956 through LXD20101060

The serial number is located on the underside of the frame near the chain ring. The brand name “Linus” is printed on the frame. No other models or serial numbers are included in this recall. The number of units recalled is about 430.

3. Hazard Information
The hazard identified in the recall notice is: “The bicycle’s front fork can crack, posing a crash hazard.” No injuries have been reported in connection with this hazard. The recall notice states: “None reported” under injuries. No other hazards, incidents, or safety concerns are specified in the source data.

4. Consumer Action Required
Consumers are instructed to immediately stop using the recalled bicycles. Consumers should contact Linus Bike to schedule a free fork replacement. The recall notice also states that Linus is contacting all known purchasers directly. No alternative actions (such as returning the product to a store or disposing of it) are specified in the source data. Consumers should not attempt to repair the bicycle themselves.

5. Official Remedy
The official remedy is a free replacement of the bicycle’s front fork. The remedy option listed in the recall notice is “Replace.” There is no mention of a refund, store credit, or other remedy. The replacement is to be arranged through Linus Bike. The recall notice does not specify a timeline for the replacement or any conditions that must be met by the consumer.

6. Contact Information
Consumers may contact Linus Bike using the following methods:
– Telephone: 800-615-1534, available from 9 a.m. to 5 p.m. PT, Monday through Friday.
– Email: customerservice@linusbike.com
– Online: www.linusbike.com/pages/cesta-500-ero-500 or www.linusbike.com, then click on “Safety Notices” for more information.

No other contact methods (such as mail or in-person locations) are specified in the recall notice. The recall notice does not provide a deadline for contacting the company.

Frequently Asked Questions