Electric bicycle Recall – EU Safety Gate

by

Published by Reclia Safety Desk | July 10, 2026

📌 EU Safety Gate Recall Notice

Product: Electric bicycle

Brand: Btwin

Country: Austria

Hazards: Chemical Risk, Electric Shock Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01990/26 |
View original notice →

Recall Summary

Product Electric bicycle
Brand Btwin
Country Austria
Case Number SR/01990/26
Hazard Chemical Risk, Electric Shock Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Reclia – Recall Information Database Record

Case Number: SR/01990/26
Date of Entry: Based on measure effective date 11/12/2025

—

1. Recall Summary

The notifying country of Austria has issued a recall for a specific model of electric bicycle. The recall is based on a software error that may cause the pedals to reverse direction while the user is riding the bicycle. This issue presents a risk of injury to the user. The product has been assessed as a serious risk and does not comply with the requirements of the Machinery Directive. The responsible economic operator, identified as the Importer, has taken two measures: warning consumers of the risks and recalling the product from end users. Both measures entered into force on 11/12/2025.

2. Affected Products

– Product Category: Hobby/sports equipment
– Product Type: Electric bicycle
– Brand: Btwin
– Product Name: E-Bike City-Bike 28 Zoll LD 920E Automatic Owuru LF -S/M/L
– Model Number / Type: 8664452
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Country of Origin: France
– Notifying Country: Austria
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.

3. Hazard Information

The recall notice identifies the risk type as “Injuries.” The specific danger is described as follows: “Due to a software error, the pedals may reverse direction while the user is riding the bike, which could lead to injuries.” The product is also noted as not complying with the requirements of the Machinery Directive. No other hazards, such as chemical risk or electric shock hazard, are explicitly described in the source data for this specific recall. The risk level is classified as “Serious risk.”

4. Consumer Action Required

Consumers who own the affected product are advised to take the following actions as stated in the recall notice:
– The Importer has issued a “Warning consumers of the risks.”
– The Importer has initiated a “Recall of the product from end users.”
– Consumers should refer to the official recall page provided by the Importer for specific instructions on how to participate in the recall. The official recall URL is: https://www.decathlon.at/content/52-produktrueckrufe

5. Official Remedy

The official remedy is a recall of the product from end users, initiated by the Importer. The specific remedy details (e.g., refund, replacement, or repair) are not specified in the recall notice. Consumers are directed to the Importer’s recall page for further information regarding the exact remedy offered.

6. Contact Information

– Official Recall Website (Importer): https://www.decathlon.at/content/52-produktrueckrufe
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098879
– Case Number: SR/01990/26
– Notifying Country: Austria
– Importer: Not specified by name in the recall notice. The economic operator taking the measure is identified as “Importer.”

Disclaimer: This record is compiled exclusively from the provided EU Safety Gate data. Any information not explicitly stated in the source data is noted as “Not specified in the recall notice.” No independent testing, analysis, or editorial judgment has been applied.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Electric bicycle?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01990/26).

Q: What should I do if I own the recalled Electric bicycle?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Electric bicycle?

A: Contact the manufacturer or retailer using the information in the recall notice.

Q: What are the health risks from this chemical hazard?

A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




Leave a Comment