Electra E-bikes Recall

Published by Reclia Safety Desk | July 16, 2026

📌 Recall Notice

Product: Electra E-bikes

Brand: Electra

Hazards: Safety Risk

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10163 |
View original notice →

Recall Summary

Product Electra E-bikes
Brand Electra
Category Consumer Goods
Recall Number 10163
Hazard Safety Risk
Units Affected Not specified
Recall Date February 20, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record: Electra E-Bikes (Recall Number 25137)

1. Recall Summary
Trek Bicycle Corporation, of Waterloo, Wisconsin, is recalling approximately 927 Electra Navigator Go! and Electra Ace of Spades Go! e-bikes. The recall was published on February 20, 2025, under Recall Number 25137. The firm has received two reports of the rear fender coming loose and making contact with the rear wheel, including one injury that involved a fractured shinbone, meniscus tear, and scrapes. The recalled e-bikes were sold at Trek-owned bicycle stores and independent bicycle stores nationwide and online at www.electra.trekbikes.com from June 2018 through August 2023 for about $3,000. The e-bikes were manufactured in China.

2. Affected Products
The recall involves the following models and model years:
Electra Navigator Go! (Model years 2021 and 2022). This model comes in Matte Nautilus Blue with map/ocean graphics. The name “Electra” is printed on the chain guard, and a compass is featured on the top tube.
Electra Ace of Spades Go! (Model years 2018, 2021, and 2022). This model comes in Matte Black with a gold spade. The name “Electra” is printed on the down tube and chain guard, and a spade is featured on the top tube.

The number of units affected is approximately 927. Product UPCs are not specified in the recall notice.

3. Hazard Information
The hazard associated with these e-bikes is that the rear fender can come loose and can contact the rear wheel, stopping the bike unexpectedly. This can cause the rider to lose control of the bike, posing a crash hazard. The firm has received two reports of the rear fender coming loose and making contact with the rear wheel. One injury was reported, involving a fractured shinbone, meniscus tear, and scrapes.

4. Consumer Action Required
Consumers should immediately stop using the recalled Electra e-bikes. Consumers should contact an authorized Trek or Electra retailer to receive a free repair to replace the rear fender bolts. Trek is contacting all known purchasers directly.

5. Official Remedy
The official remedy is a free repair. Specifically, an authorized Trek or Electra retailer will replace the rear fender bolts at no cost to the consumer.

6. Contact Information
Consumers may contact Trek at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday. Consumers may also visit the following websites for more information:
– www.trekbikes.com/us/en_US/company/legal_policies/safety_recalls/
– www.trekbikes.com (click on “Recall Notices” at the bottom of the page)

Additional Information Not Specified in the Recall Notice:
– The specific date of manufacture for the recalled units is not specified in the recall notice.
– The exact number of units sold in each model year is not specified in the recall notice.
– The specific retailer locations where the e-bikes were sold are not listed individually in the recall notice.
– The exact date of the first incident report is not specified in the recall notice.
– The specific part number or type of rear fender bolt is not specified in the recall notice.

Recall Timeline

  • **February 20, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Electra E-bikes?

A: Check the model and serial number on your product against the official recall notice (#10163).

Q: What should I do if I own the recalled Electra E-bikes?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Electra E-bikes?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment