Crystal Clear Sodium Hydroxide, 2 lb. bags Recall

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Crystal Clear Sodium Hydroxide, 2 lb. bags

Brand: Family Health Products Inc., Omaha, Nebraska

Hazards: Burn Hazard, Chemical Risk

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9737 |
View original notice →

Recall Summary

Product Crystal Clear Sodium Hydroxide, 2 lb. bags
Brand Family Health Products Inc., Omaha, Nebraska
Category Toys Children
Recall Number 9737
Hazard Burn Hazard, Chemical Risk
Units Affected Not specified
Recall Date October 12, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database: Consumer Safety Database
Record Type: Factual Recall Notice
Source: CPSC Recall Notice

24703

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1. Recall Summary

On October 12, 2023, Family Health Products Inc., of Omaha, Nebraska, issued a recall for its Crystal Clear Sodium Hydroxide products. The recall was initiated because the product failed to meet the child-resistant packaging requirement mandated by the Poison Prevention Packaging Act (PPPA). The product was sold exclusively online at Amazon.com from June 2023 through August 2023. Approximately 570 units are affected by this recall. No injuries have been reported in connection with this product.

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2. Affected Products

The recalled product is identified as:
– Product Name: Crystal Clear Sodium Hydroxide
– Packaging: Resealable two-pound bag
– Labeling: The bag features “CRYSTAL CLEAR”, “SODIUM HYDROXIDE”, “Protect, Deliver, Clean”, and “NaOH” printed in large type.
– Common Names: Sodium hydroxide is also referred to as lye or caustic soda.
– Intended Use: The product is commonly used for soapmaking and cleaning.
– Units Affected: Approximately 570 units.
– Sale Period: June 2023 through August 2023.
– Retailer: Sold exclusively online at Amazon.com.
– Price: Approximately $18.
– Country of Manufacture: United States.

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3. Hazard Information

The recalled product contains sodium hydroxide. Under the Poison Prevention Packaging Act (PPPA), products containing this substance are required to be sold in child-resistant packaging. The packaging of the recalled Crystal Clear Sodium Hydroxide is not child resistant. This failure to meet the packaging requirement poses a risk of chemical burns and irritation to the skin and eyes if the product is accessed by children. As of the date of the recall notice, no injuries have been reported.

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4. Consumer Action Required

Consumers who have purchased the recalled product should take the following immediate action as specified in the recall notice:
– Immediately store the recalled product in a safe location out of sight and reach of children.
– Contact Family Health Products to receive a free replacement child-resistant packaging and a new label.

The recall notice states that all known purchasers are being contacted directly by the firm and by Amazon.

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5. Official Remedy

The official remedy offered by the manufacturer is a replacement. Specifically, Family Health Products will provide consumers with a free replacement child-resistant packaging and a new label for the product. No refund or other remedy is specified in the recall notice.

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6. Contact Information

Consumers may contact Family Health Products for further information or to obtain the replacement packaging using the following methods:
– Toll-Free Telephone: 833-875-0643, available from 8 a.m. to 4 p.m. CT, Monday through Friday.
– Email: recall@familyhealthproducts.com
– Website: https://familyhealthproduct.com/pages/sodium-hydroxide-2-pound-bag-product-safety-recall-notice
– Alternate Website: https://familyhealthproduct.com, then click on “sodium hydroxide 2 pound bag Product Safety Recall notice” for more information.

Not specified in the recall notice: Model numbers, UPC codes, or specific batch/lot numbers for the affected product.

Recall Timeline

  • **October 12, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Crystal Clear Sodium Hydroxide, 2 lb. bags?

A: Check the model and serial number on your product against the official recall notice (#9737).

Q: What should I do if I own the recalled Crystal Clear Sodium Hydroxide, 2 lb. bags?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Crystal Clear Sodium Hydroxide, 2 lb. bags?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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