Cream Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 21, 2026

📌 EU Safety Gate Recall Notice

Product: Cream

Brand: Cream

Country: Greece

Hazards: Chemical Risk, Allergen Alert, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01562/26 |
View original notice →

Recall Summary

Product Cream
Brand Cream
Country Greece
Case Number SR/01562/26
Hazard Chemical Risk, Allergen Alert, Non-Compliance
Source 🇪🇺 EU Safety Gate

Reclia – Recall Information Database Record

Case Number: SR/01562/26
Date of Entry: Based on EU Safety Gate data
Notifying Country: Greece
Country of Origin: Greece

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1. Recall Summary

The product “BIOPRO ALOE 24” cream, advertised as a hydrating cream in a 50 ml container, is subject to a recall measure in Greece. The recall was initiated due to the presence of undeclared allergenic fragrances in the product. The measure was ordered by the distributor and involves the removal of the product listing by the online marketplace. The measure entered into force on 16/10/2025. The recall is classified as a serious risk.

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2. Affected Products

– Product Name: BIOPRO ALOE 24
– Product Type: Cream (leave-on cosmetic product)
– Description: Cream, advertised as hydrating, 50 ml.
– Brand: Not specified in the recall notice.
– Batch Number: 221022
– Type/Model Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Country of Origin: Greece
– Notifying Country: Greece

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3. Hazard Information

The product contains allergenic fragrances that are not mentioned in the list of ingredients. The specific allergenic fragrances identified are:

– Linalool
– Citronellol
– Alpha-isomethyl ionone
– Hexyl cinnamal
– Limonene
– Coumarin

The danger associated with this product is that failure to mention the presence of an allergenic fragrance in the labelling of leave-on products may cause dermatitis, eczema, or more serious skin reactions in already sensitized persons. The product does not comply with the Cosmetic Products Regulation.

Risk Type: Chemical
Risk Level: Serious risk

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4. Consumer Action Required

Consumers who have purchased the product with batch number 221022 should stop using it immediately. The recall notice does not provide specific instructions for consumers beyond the measure taken by the distributor. Consumers are advised to check the product label for the batch number and to follow any instructions provided by the online marketplace or the distributor regarding the removal of the product listing. If you have experienced any skin reaction after using this product, consult a healthcare professional.

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5. Official Remedy

The official measure ordered by the distributor is the removal of this product listing by the online marketplace. The measure entered into force on 16/10/2025. The recall notice does not specify a refund, replacement, or other consumer-level remedy. Consumers should contact the seller or the online marketplace for further information on how to proceed with the product they have purchased.

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6. Contact Information

– Notifying Country Authority: Greece (specific authority not specified in the recall notice)
– Online Marketplace: Not specified in the recall notice.
– Distributor: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099067
– Case Number: SR/01562/26

For further assistance, consumers may contact the national consumer protection authority in Greece or the online marketplace where the product was purchased. No direct contact details for the manufacturer or distributor are provided in the recall notice.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Cream?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01562/26).

Q: What should I do if I own the recalled Cream?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Cream?

A: Contact the manufacturer or retailer using the information in the recall notice.

Q: What are the health risks from this chemical hazard?

A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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