Crate & Barrel Hampshire Cribs Recall

by

Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Crate & Barrel Hampshire Cribs

Brand: Crate

Hazards: Fall Hazard, Entrapment Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9932 |
View original notice →

Recall Summary

Product Crate & Barrel Hampshire Cribs
Brand Crate
Category Toys Children
Recall Number 9932
Hazard Fall Hazard, Entrapment Hazard
Units Affected Not specified
Recall Date April 25, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

Recall Summary
This recall involves Crate & Barrel Hampshire Cribs. The recall was published on April 25, 2024, by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 24209. The cribs were manufactured in China and imported by Euromarket Designs Inc., d/b/a Crate & Barrel, of Northbrook, Illinois. The firm has received 12 reports of incidents involving the mattress support pins becoming loose. No injuries have been reported. The recall is also posted on the Health Canada website.

Affected Products
The recalled product is the Crate & Barrel Hampshire Crib. The cribs were sold in the following colors: blush, olive, white, gray, and natural brown. Each crib has one of the following SKU numbers located on a label on the mattress support board: 246898, 534758, 534987, 535020, and 405394. The brand name “Crate&Barrel” is also listed on that label. Approximately 3,200 units were sold in the United States, and about 120 units were sold in Canada. The cribs were sold online only at Crateandbarrel.com from June 2022 through November 2023, with a retail price between $600 and $800.

Hazard Information
The hazard associated with this recall is that the mattress support pins can become loose. This condition can cause the mattress support to detach or become unstable, creating a fall hazard for the child using the crib. The source data states: “The firm has received 12 reports of incidents of the mattress support pins becoming loose. No injuries have been reported.” No other hazard information is specified in the recall notice.

Consumer Action Required
Consumers should immediately stop using the recalled cribs. Consumers should contact Crate & Barrel for a free repair or full refund. Crate & Barrel is contacting all known purchasers directly. No other consumer action instructions are provided in the source data.

Official Remedy
The official remedy options offered by Crate & Barrel are a free repair or a full refund. The recall notice states: “Consumers should immediately stop using the recalled cribs and contact Crate & Barrel for a free repair or full refund.” No further details about the repair process or refund amount are specified in the source data.

Contact Information
Consumers may contact Crate & Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday. Consumers may also visit online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandkids.com and click on “Recalls” located at the bottom of the page for more information. No other contact methods are specified in the recall notice.

Additional Information
Not specified in the recall notice.

Recall Timeline

  • **April 25, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Crate & Barrel Hampshire Cribs?

A: Check the model and serial number on your product against the official recall notice (#9932).

Q: What should I do if I own the recalled Crate & Barrel Hampshire Cribs?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Crate & Barrel Hampshire Cribs?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment