Charger Recall – EU Safety Gate

Published by Reclia Safety Desk | July 17, 2026

Recall Information Record – Reclia Database

1. Recall Summary
The notifying country of Denmark has issued a recall for a specific model of USB-C charger. The recall was initiated following the identification of a safety defect related to the product’s plug pins. The product does not comply with the requirements of the Low Voltage Directive or the European standard EN 62368-1. The case number assigned to this recall is OR/00076/26.

2. Affected Products
– Product type: Charger (USB-C)
– Brand: Heng Ye
– Name: Compatible With Samsung Galaxy Super Fast Charger
– Model / Type number: EP-TA845
– Batch number: AJ122025
– Barcode: Not specified in the recall notice.
– Description: Black USB-C charger with “Heng Ye” marked on the front.
– Country of origin: People’s Republic of China
– Notifying country: Denmark
– Production dates: Not specified in the recall notice.

3. Hazard Information
The recall notice identifies the following hazard: The pins of the plug are not fixed and can rotate. As a result, the contacts of the socket-outlet could overheat due to the non-fixed pins, and the user could suffer burns. The risk type is classified as “Burns.” The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1.

4. Consumer Action Required
The recall notice does not specify a direct consumer action such as a stop-use instruction or a return procedure. The official measure ordered is the withdrawal of the product from the market. Consumers who have purchased this charger are advised to refer to the official recall notice and the instructions provided by the economic operator responsible for the market withdrawal. The date of entry into force for the measure is 23/04/2026.

5. Official Remedy
The type of economic operator to whom the measure(s) were ordered is listed as “Other.” The category of measure(s) is: Withdrawal of the product from the market. No specific remedy such as a refund, replacement, or repair is explicitly stated in the recall notice. Consumers should contact the retailer or distributor from whom the product was purchased for further information regarding available remedies.

6. Contact Information
– Recall case number: OR/00076/26
– EU Safety Gate alert reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099274
– Notifying country: Denmark
– Brand: Heng Ye
– Company recall code: Not specified in the recall notice.
– Contact details for the economic operator: Not specified in the recall notice.

Additional Notes
– The recall notice does not provide a specific URL for a recall page or a company recall code.
– The product is classified under the category “Electrical appliances and equipment” and is intended for consumer use.
– The risk level is listed as “Other risk levels.”
– No production dates are provided in the source data.

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