Certain Tesla Powerwall 2 AC Battery Power System Recall

Published by Reclia Safety Desk | July 18, 2026

Recall Information Record – Reclia Database

Recall Summary
On November 13, 2025, Tesla, Inc., of Reno, Nevada, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of certain Tesla Powerwall 2 AC Battery Power Systems. The recall involves fully-integrated AC battery systems used for energy storage for self-consumption, time-based control, and backup power. The recall was initiated due to a defect in the lithium-ion battery cells that can cause the unit to stop functioning during normal use, leading to overheating and, in some cases, smoke or flame. The recall notice states that this hazard can result in death or serious injury due to fire and burn hazards. The firm has received 22 reports of overheating, including six reports of smoking and five reports of fire, resulting in minor property damage. No injuries have been reported.

Affected Products
The recalled product is the Tesla Powerwall 2 AC Battery Power System. The model number “Powerwall 2” is printed on the nameplate label on the side of the unit. Approximately 10,500 units are affected in the United States. The products were sold at Tesla.com/powerwall and through certified Tesla installers nationwide from November 2020 through December 2022 for about $8,000. The manufacturer is Tesla, Inc., of Reno, Nevada. The country of manufacture is the United States.

Hazard Information
The hazard identified in the recall notice is that the lithium-ion battery cells in certain Powerwall 2 systems can cause the unit to stop functioning during normal use. This malfunction can result in overheating and, in some cases, smoke or flame. The recall notice explicitly states that this condition can cause death or serious injury due to fire and burn hazards. The firm has received 22 reports of overheating, including six reports of smoking and five reports of fire, resulting in minor property damage. No injuries have been reported.

Consumer Action Required
Consumers should ensure their Powerwall 2 system is online and check the Tesla App for a notification about whether their unit is included in the recall. Tesla has remotely discharged (or removed energy from the battery of) affected Powerwall 2 systems that are online, to prevent overheating, until the replacement is installed. Consumers should not attempt to inspect or service the unit themselves. The recall notice does not specify any additional consumer actions beyond checking the app and ensuring the system is online.

Official Remedy
The official remedy for this recall is a replacement. Tesla will provide a replacement Powerwall 2 unit for affected consumers. As an interim safety measure, Tesla has remotely discharged affected Powerwall 2 systems that are online, removing energy from the battery to prevent overheating until the replacement is installed. Consumers should contact Tesla to schedule the installation of the replacement unit. The recall notice does not specify a timeline for the replacement process.

Contact Information
Consumers may contact the Tesla Support team by email at powerwallsupportna@tesla.com or by toll-free telephone at 877-961-7652, Monday through Friday, 8 a.m. to 5 p.m. PT. Consumers may also visit the Tesla website for more information: https://tesla.com/support/energy/powerwall/own/powerwall-2-replacement or https://tesla.com, then click on Energy, then select Support, then Powerwall, then Owners. The recall number is 26092. The recall was published on November 13, 2025.

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