CasaClean Handheld Steamers Recall

Published by Reclia Safety Desk | July 15, 2026

Recall Information Record – CasaClean Handheld Steamers

1. Recall Summary
Deale International LLC, of Fort Lauderdale, Florida, is recalling approximately 23,000 CasaClean Handheld Steamers. The recall was announced on July 17, 2025, and is identified by CPSC Recall Number 25389. The recalled steamers were sold exclusively on HSN from November 2024 through April 2025 for about $40. The products were manufactured in China.

2. Affected Products
The recall involves CasaClean Handheld Steamers with model number DF-958. The recalled steamers are available in two color combinations: white/gray and blue/gray. The steamers are designed to remove dirt, grease, and limescale in household areas. The product consists of a water tank, a cap, a valve assembly, a hose, a hose clamp, and an exit nozzle. The CasaClean logo is printed in silver finish on the right face of the steamer. The model number is located on a large black bar on the product rating sticker on the bottom of the machine. The number of units affected is about 23,000.

3. Hazard Information
According to the recall notice, the steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users. Deale International has received 26 reports of the recalled steamers leaking water or steam, including 13 consumers receiving burns. No other injury or incident data is specified in the source.

4. Consumer Action Required
Consumers should immediately stop using the recalled handheld steamers. They must contact Deale International for instructions on how to safely cut the cord near the base of the machine. After cutting the cord, consumers must take a photo of the cut cord (showing the cut near the base of the machine) and upload that photo, along with their contact information, to the Recall Request form located at www.thedeale.com/pages/casaclean-safety-recall. This action provides proof of destruction and is required to receive a refund.

5. Official Remedy
The official remedy is a refund. Consumers who follow the instructions to cut the cord, provide proof of destruction via photo upload, and submit their contact information through the designated Recall Request form will receive a refund from Deale International. No other remedy options (such as replacement or repair) are listed in the recall notice.

6. Contact Information
Consumers may contact Deale International by the following methods:
– Toll-free telephone: 877-880-6137, available from 9 a.m. to 5 p.m. Eastern Time.
– Email: casacleanrecall@thedeale.com.
– Online: Visit www.thedeale.com/pages/casaclean-safety-recall for the Recall Request form and instructions. Alternatively, consumers can go to www.thedeale.com and click on “RECALL INFORMATION” at the top of the page for more information.

Not specified in the recall notice: Any information regarding specific UPC codes, serial numbers, date codes, or other identifying marks beyond the model number and color options. No information is provided about any other retailers or distributors beyond HSN. No information is provided about the specific nature or severity of the reported burns beyond the term “burns.” No information is provided about any testing or safety analysis performed by the recalling firm or CPSC.

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