CasaClean Handheld Steamers Recall

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Published by Reclia Safety Desk | July 30, 2026

📌 Recall Notice

Product: CasaClean Handheld Steamers

Brand: CasaClean

Hazards: Burn Hazard, Strangulation Hazard, Laceration Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10346 |
View original notice →

Recall Summary

Product CasaClean Handheld Steamers
Brand CasaClean
Category Consumer Goods
Recall Number 10346
Hazard Burn Hazard, Strangulation Hazard, Laceration Hazard
Units Affected Not specified
Recall Date July 17, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record

Recall Summary

On July 17, 2025, Deale International LLC, of Fort Lauderdale, Florida, initiated a recall for approximately 23,000 CasaClean Handheld Steamers. The recall notice was published by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 25389. The recalled product is a handheld steamer intended for removing dirt, grease, and limescale in household areas. The steamers were sold exclusively on HSN from November 2024 through April 2025 at a price of about $40. The product was manufactured in China.

Affected Products

The recall involves CasaClean Handheld Steamers with model number DF-958. The recalled steamers were available in two color variations: white/gray and blue/gray. The product consists of a water tank, a cap, a valve assembly, a hose, a hose clamp, and an exit nozzle. The CasaClean logo appears in silver finish on the right face of the steamer. The model number is printed on a large black bar located on the product rating sticker on the bottom of the machine. No other models or product types are included in this recall.

Hazard Information

According to the recall notice, the steamers can leak steam or spew hot boiling water during use. This poses a risk of serious burn injury to users. Deale International has received 26 reports of the recalled steamers leaking water or steam. Among these reports, 13 consumers received burns as a result of the product’s malfunction. No other hazard categories or injury types were specified in the source data.

Consumer Action Required

Consumers who own a recalled CasaClean Handheld Steamer model DF-958 should immediately stop using the product. The recall notice instructs consumers to contact Deale International for detailed instructions on how to safely cut the power cord near the base of the machine. After cutting the cord, consumers must take a photograph showing the cord cut near the base of the machine. This photo, along with the consumer’s contact information, must be uploaded to the Recall Request form available at the website listed below. Providing proof of destruction is required to receive the refund.

No alternative actions, such as returning the product to a store or mailing it, are mentioned in the source data. Consumers should not attempt to repair or modify the steamer on their own.

Official Remedy

The official remedy for this recall is a full refund. Consumers who follow the instructions—cutting the cord, photographing the cut, and submitting the photo and contact information via the Recall Request form—will receive a refund from Deale International. The recall notice does not specify the amount of the refund, nor does it offer a replacement product, a repair, or any other remedy option. The source data lists “Refund” as the sole remedy option.

Contact Information

Consumers may contact Deale International for further information or assistance using the following methods:

– Telephone: Toll-free at 877-880-6137, available Monday through Friday from 9 a.m. to 5 p.m. Eastern Time.
– Email: casacleanrecall@thedeale.com
– Website: Visit www.thedeale.com/pages/casaclean-safety-recall to access the Recall Request form and instructions. Alternatively, go to

Recall Timeline

  • **July 17, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled CasaClean Handheld Steamers?

A: Check the model and serial number on your product against the official recall notice (#10346).

Q: What should I do if I own the recalled CasaClean Handheld Steamers?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled CasaClean Handheld Steamers?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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