CasaClean Handheld Steamers Recall

Published by Reclia Safety Desk | July 18, 2026

Recall Information Record – Reclia Database

Recall Summary
This recall involves CasaClean Handheld Steamers, model number DF-958. The recall was initiated by Deale International LLC, of Fort Lauderdale, Florida, and was published on July 17, 2025. The recalled steamers were sold on HSN from November 2024 through April 2025 for about $40. The products were manufactured in China. Approximately 23,000 units are affected.

Affected Products
The recalled products are CasaClean Handheld Steamers with model number DF-958. The steamers were sold in two color variations: white/gray and blue/gray. The recalled steamers are intended to remove dirt, grease, and limescale in various household areas. The steamers are composed of a water tank, a cap, a valve assembly, a hose, a hose clamp, and an exit nozzle. The CasaClean logo is in silver finish on the right face of the steamer. The model number is listed on a large black bar on the product rating sticker located on the bottom of the machine. The recall notice does not specify any serial numbers, date codes, or UPCs for the affected units.

Hazard Information
The recalled steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users. Deale International has received 26 reports of the recalled steamers leaking water or steam, including 13 consumers receiving burns. No other injury details or incident descriptions beyond these numbers are provided in the recall notice.

Consumer Action Required
Consumers should immediately stop using the recalled handheld steamers. Consumers must then contact Deale International for instructions on how to safely cut the cord near the base of the machine. After cutting the cord, consumers must take a photo of the cord that is cut near the base of the machine. Consumers must then upload that photo, along with their contact information, to the Recall Request form located at www.thedeale.com/pages/casaclean-safety-recall. The photo serves as proof of destruction. The recall notice does not specify any alternative disposal method or return shipping instructions.

Official Remedy
The official remedy is a refund. After consumers provide proof of destruction (the photo of the cut cord) and submit their contact information via the Recall Request form, they will receive a refund. The recall notice does not specify the amount of the refund or the method of payment (e.g., check, credit card, store credit). No replacement product or repair option is offered.

Contact Information
Consumers may contact Deale International for more information by the following methods:
– Telephone: Toll-free at 877-880-6137, available from 9 a.m. to 5 p.m. Eastern Time.
– Email: casacleanrecall@thedeale.com
– Online: Visit www.thedeale.com/pages/casaclean-safety-recall to access the Recall Request form and instructions. Alternatively, consumers may visit www.thedeale.com and click on “RECALL INFORMATION” at the top of the page for more information.

The recall notice does not specify a deadline for submitting the recall request or a timeframe for receiving the refund after submission. No additional contact information for HSN or any other retailer is provided in the source data.

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