Windsor Queen Xtrabed Mobile Murphy Beds Recall

Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Windsor Queen Xtrabed Mobile Murphy Beds

Brand: Windsor

Hazards: Fall Hazard, Entrapment Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9786 |
View original notice →

Recall Summary

Product Windsor Queen Xtrabed Mobile Murphy Beds
Brand Windsor
Category Consumer Goods
Recall Number 9786
Hazard Fall Hazard, Entrapment Hazard
Units Affected Not specified
Recall Date December 07, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database Entry ID: 9786
Date of Record: 2023-12-07

1. Recall Summary
SourceOne Ventures Inc., of Anaheim, California, is recalling the Windsor Queen Xtrabed Mobile Murphy Bed. The recall was published on December 7, 2023. The beds were sold exclusively online at www.wayfair.com from November 2016 through April 2023. The recalled units were manufactured in Vietnam. Approximately 12,000 units were sold in the United States, and an additional 275 units were sold in Canada.

2. Affected Products
The recall involves the Windsor Queen Xtrabed Mobile Murphy Bed. The bed was sold in white, brown, and gray colors. When in the closed and stored position, the unit measures approximately 62 inches wide and 47 inches tall and has the appearance of drawers. When opened in the bed position, it measures approximately 62 inches wide and 82 inches long. Recalled models have a manufactured date prior to May 2022. These models do not have a notch in the small tray of the bed, which is visible when the bed is opened. The specific model number is not specified in the recall notice.

3. Hazard Information
The outer case or cabinet on the front, or smaller side, of the Xtrabed can break and fall when opening the bed from the front, posing an injury hazard. Further, the Xtrabed can tip over if not anchored to the wall, posing tip-over and entrapment hazards. The firm has received 19 reports of the Xtrabed’s outer case breaking and falling when opened from the front, resulting in 11 injuries to consumers’ shoulders, back, legs, knees, or feet. The firm has received one report of a tip-over resulting in bruising to the arm.

4. Consumer Action Required
Consumers should immediately stop using the recalled Xtrabeds. Consumers should contact J Grubb Designs, a wholly owned subsidiary of SourceOne Ventures, to schedule a free home repair by a technician. Consumers who opt to not receive the repair can instead select a full refund. J Grubb Designs is contacting all known purchasers directly.

5. Official Remedy
The official remedy options are a free home repair by a technician or a full refund. The repair option is the primary remedy; consumers who do not wish to receive the repair may select a full refund instead.

6. Contact Information
Consumers may contact J Grubb Designs at 800-392-0090 from 9 a.m. to 5 p.m. PT, Monday through Friday. Consumers may also email at Service@roomandloft.com or visit the website at www.roomandloft.com/recalls. Alternatively, consumers can visit www.roomandloft.com and click on “Recalls” at the bottom of the page for more information.

Recall Timeline

  • **December 07, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Windsor Queen Xtrabed Mobile Murphy Beds?

A: Check the model and serial number on your product against the official recall notice (#9786).

Q: What should I do if I own the recalled Windsor Queen Xtrabed Mobile Murphy Beds?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Windsor Queen Xtrabed Mobile Murphy Beds?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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