myCharge POWER HUB All-In-One 10,000mAh portable chargers Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record
Database Entry ID: 9977
Recall Number: 24271
Date Published: June 20, 2024

1. Recall Summary
This recall involves the myCharge POWER HUB All-In-One 10,000mAh portable charger. The recall was announced on June 20, 2024, due to the product posing fire and burn hazards. The portable chargers were sold exclusively at Costco stores nationwide and online at Costco.com from January 2022 through November 2023 for approximately $40. The importer is RFA Brands LLC, d/b/a myCharge, of Birmingham, Michigan. The product was manufactured in China.

2. Affected Products
The recalled product is the myCharge POWER HUB All-In-One 10,000mAh portable charger. The units are black and include two attached cables for charging portable electronic devices, as well as retractable wall prongs to recharge the power bank. The word “myCharge” is printed on the front surface along the long edge. The model number is printed on the back.

The following model numbers are included in this recall: AO10FK-A, AO10FK-B, and AO10FK-C. The recalled portable chargers have a date code printed on the outer surface of the wall prong. Date codes are a 4-digit number in the WWYY format, where WW is the sequential week of the year and YY is the last two digits of the manufacturing year. Date codes included in this recall end with 21 or 22, or are one of the following four date codes ending in 23: 0123, 0923, 1523, or 1723.

Approximately 567,000 units are affected in the United States.

3. Hazard Information
The recalled portable chargers can overheat while charging, posing fire and burn hazards. According to the recall notice, there have been a total of 120 reports involving the portable chargers overheating. myCharge received five reports of incidents, including two reports of residential fires, resulting in approximately $165,000 in reported property damage. Costco received 115 returns of the portable chargers, with consumers mentioning melting, expanding, smoking, fire, burning, exploding, or sparking. There have been no reports of injuries requiring medical attention.

4. Consumer Action Required
Consumers should immediately stop using the recalled portable chargers. Consumers should not discard the product. The official instruction is to contact myCharge for a free replacement portable charger.

5. Official Remedy
The official remedy is a free replacement portable charger. Consumers are instructed to contact myCharge to initiate the replacement process.

6. Contact Information
Consumers can contact myCharge toll-free at 888-251-2026 from 9 a.m. to 4 p.m. ET Monday through Friday. Consumers may also contact the company by email at compliance@mycharge.com. Additional information is available online at https://mycharge.com/pages/power-hub-all-in-one-recall or by visiting www.myCharge.com and clicking on “RECALL INFORMATION” at the bottom of the page.

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