ESR HaloLock Wireless Power Banks Recall

Published by Reclia Safety Desk | July 15, 2026

📌 Recall Notice

Product: ESR HaloLock Wireless Power Banks

Brand: ESR

Hazards: Fire Hazard, Burn Hazard, Strangulation Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10387 |
View original notice →

Recall Summary

Product ESR HaloLock Wireless Power Banks
Brand ESR
Category Electronics
Recall Number 10387
Hazard Fire Hazard, Burn Hazard, Strangulation Hazard
Units Affected Not specified
Recall Date August 14, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – ESR HaloLock Wireless Power Banks

1. Recall Summary
This recall involves ESR HaloLock wireless power banks distributed by Waymeet Limited, of Hong Kong. The recall was announced on August 14, 2025, under CPSC Recall Number 25437. The firm has received nine reports of the lithium-ion battery in the power banks catching fire and exploding, resulting in property damage of about $20,000. No injuries have been reported.

2. Affected Products
The recalled products are ESR HaloLock wireless power banks with model numbers 2G520, 2G505B, and 2G512B. “ESR” is printed on the back of the device, and the model number is printed on the right side of the pocket-size power banks. The power banks were sold in dark blue, light blue, gray, white, and black. All recalled models have five circular LED display lights on one side.

Approximately 24,000 units were sold in the United States, and an additional 9,900 units were sold in Canada. The power banks were sold at Amazon.com, Homedepot.com, and Esrtech.com from September 2023 through July 2025 for between $32 and $40. The products were manufactured in China.

3. Hazard Information
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers. The firm has received nine reports of the lithium-ion battery catching fire and exploding, resulting in property damage of about $20,000. No injuries have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled power banks and contact Waymeet for a full refund. Consumers will be asked to send to support@esrtech.com their order number (not required) and a photo of the recalled power bank showing the model number with the word “Recalled” written on it in permanent marker. Consumers should dispose of the power banks in accordance with local and state hazardous waste disposal regulations.

Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

5. Official Remedy
The official remedy is a full refund from Waymeet. Consumers must follow the instructions provided by Waymeet to receive the refund, including submitting a photo of the recalled power bank showing the model number with the word “Recalled” written on it in permanent marker.

6. Contact Information
Consumers may contact Waymeet toll-free at 888-990-0280 from 9 a.m. to 5 p.m. PT Monday through Friday, by email at support@esrtech.com, or online at https://www.esrtech.com/pages/recall or www.esrtech.com and click on “Product Recalls” at the top of the webpage.

Recall Timeline

  • **August 14, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled ESR HaloLock Wireless Power Banks?

A: Check the model and serial number on your product against the official recall notice (#10387).

Q: What should I do if I own the recalled ESR HaloLock Wireless Power Banks?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled ESR HaloLock Wireless Power Banks?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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