Altafit af28 Smartwatches Recall

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Published by Reclia Safety Desk | July 15, 2026

📌 Recall Notice

Product: Altafit af28 Smartwatches

Brand: Altafit

Hazards: Fire Hazard, Burn Hazard, Laceration Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10379 |
View original notice →

Recall Summary

Product Altafit af28 Smartwatches
Brand Altafit
Category Consumer Goods
Recall Number 10379
Hazard Fire Hazard, Burn Hazard, Laceration Hazard
Units Affected Not specified
Recall Date August 07, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

Recall Summary
This recall involves the Altafit af28 smartwatch. The recall was initiated by Deale International LLC, of Fort Lauderdale, Florida, and was published on August 7, 2025. The recall number is 25428. The product was sold exclusively by HSN (HSN.com) from March 2025 through May 2025 for approximately $50. The smartwatch was manufactured in China. Approximately 2,900 units are affected.

Affected Products
The recalled product is the Altafit af28 smartwatch. The smartwatch was sold in gold and silver tones. It features a 1.68-inch color touchscreen and includes two bands: one bejeweled band and one mesh band. The watch comes in a golden case and is packaged with a wireless charging pad and a charging cable. The text “ALTAFIT FCC ID 2BHG8-AF28” is printed on the back of the watch. No specific model numbers or UPC codes are provided in the recall notice.

Hazard Information
The hazard associated with this product is that the smartwatch’s wireless charging pad can overheat and ignite. This poses a risk of serious burn injury and a fire hazard. The recall notice states that Deale International has received 39 reports of smartwatches melting, burning, and catching on fire while charging. Among these reports, there are six reports of burns to hands and property damage. No other hazard types or severity levels are specified in the source data.

Consumer Action Required
Consumers should immediately unplug the smartwatch’s charging pad and stop charging the recalled smartwatch. Consumers must not use the charging pad or attempt to charge the watch until a remedy is completed. Consumers are instructed to contact Deale International for instructions on how to receive a free replacement. As part of the remedy process, consumers will be asked to cut the unplugged charging pad’s power cable and email a photo of the charging pad with the cut cable to altafitrecall@thedeale.com. No other actions, such as returning the watch itself, are specified in the recall notice.

Official Remedy
The official remedy offered by Deale International is a free replacement of the charging pad. The remedy does not include a refund. Consumers must follow the instructions provided by Deale International to receive the replacement. The recall notice does not specify a timeline for receiving the replacement or any additional compensation.

Contact Information
Consumers can contact Deale International for more information or to initiate the remedy process using the following methods:
– Telephone: Toll-free at 877-880-6137, available from 9 a.m. to 4 p.m. ET, Monday through Friday.
– Email: altafitrecall@thedeale.com (for submitting the photo of the cut charging pad cable).
– Online: Visit www.thedeale.com/pages/altafit-safety-recall or go to www.thedeale.com and click on “RECALL INFORMATION” at the top of the page.

No other contact methods, such as a physical mailing address or social media channels, are provided in the recall notice.

Recall Timeline

  • **August 07, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Altafit af28 Smartwatches?

A: Check the model and serial number on your product against the official recall notice (#10379).

Q: What should I do if I own the recalled Altafit af28 Smartwatches?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Altafit af28 Smartwatches?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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