ARVA Neo BT Pro Avalanche Transceivers Recall

Published by Reclia Safety Desk | July 23, 2026

Recall Information Record: ARVA NEO BT PRO Avalanche Transceiver

1. Recall Summary
On February 27, 2025, a recall was announced for ARVA Neo BT Pro Avalanche Transceivers. The recall was issued due to a defect involving a fuse within the device that can cause power to drain from the battery. This condition poses a risk of loss of emergency transmission, which could result in serious injury or death. The recall was published by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 25164. No injuries have been reported in connection with this recall.

2. Affected Products
The recall involves ARVA Neo BT Pro Avalanche Transceivers. The devices are black plastic with an LCD screen located below a red mark button. The text “NEO BT PRO” is printed on the left side of the device. The affected beacons have serial numbers ranging from NBP00052-1027 to NBP00287-1127 and from NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid. Approximately 1,067 units are affected. The products were sold at winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com, and Evo.com from September 2022 through January 2025 for about $430. The importer is Nic Impex ARVA Corp., of Orem, Utah. The product was manufactured in France.

3. Hazard Information
The hazard identified in the recall notice is that a fuse within the avalanche transceiver can be defective. This defect can cause power to drain from the battery, leading to a loss of emergency communication. The recall notice states that this poses a risk of serious injury or death. No injuries have been reported as of the date of the recall publication.

4. Consumer Action Required
Consumers should immediately stop using the recalled device. Consumers should then contact NIC IMPEX ARVA CORP. to arrange for a free inspection and repair. The firm will provide consumers with a shipping label to return the recalled transceiver. No other consumer actions are specified in the recall notice.

5. Official Remedy
The official remedy is a free inspection and repair of the recalled transceiver. Consumers are instructed to contact the firm to receive a shipping label and return the device for service. The remedy option listed in the recall notice is “Repair.” No refund or replacement is specified in the source data.

6. Contact Information
Consumers may contact ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday. Consumers may also visit the recall website at https://us.arva-equipment.com/content/1488-recall and click on “USA,” or go to https://us.arva-equipment.com/module/arvaextra/productrecall for more information. Additional contact details beyond these are not specified in the recall notice.

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