Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers Recal

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record
Database Entry ID: 10099
Recall Number: 25056
Date Posted: 2024-12-05

1. Recall Summary
This recall involves the lithium-ion battery packs in Anker Soundcore Bluetooth Speakers. The speakers were sold exclusively on Amazon.com. Anker and Amazon have contacted all known purchasers. The recall was issued by the U.S. Consumer Product Safety Commission (CPSC) and is also listed on the Canadian recall database.

2. Affected Products
The recall includes only lithium-ion battery packs in Anker Soundcore Bluetooth Speakers with the following model numbers: A3102016, A3302011, and A3302031. The recalled speakers can be identified by the unit’s “SN Code,” which is visible on the underside of the Bluetooth Speaker. Consumers can type in the “SN Code” on Anker’s website at https://www.anker.com/product-recalls to see if their product is recalled.

The products are described as Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers. Approximately 69,000 units were sold in the United States. In addition, about 9,764 units were sold in Canada. The speakers were sold exclusively online at Amazon.com from March 2023 through October 2023 for between $28 and $130. The importer is Anker Innovations Limited, of Hong Kong. The products were manufactured in China.

3. Hazard Information
The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard. The firm has received 33 reports of incidents involving the lithium-ion batteries in the speakers overheating. Some of those reports involve incidents of smoking and small fires. One minor burn injury has been reported in connection with an overheating unit.

4. Consumer Action Required
Consumers should immediately stop using the recalled speakers. Consumers must ensure the speakers are powered off and are not connected to any external power source or charger. Consumers should visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker’s SN code and to fill out product recall information. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.

5. Official Remedy
Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. The official remedy option is a replacement.

6. Contact Information
Consumers may contact Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday. Consumers may also email Anker at support@anker.com. A Live Chat function is available at https://support.anker.com/s/contact-us. Additional information is available online at https://www.anker.com/product-recalls or at www.anker.com by clicking on “Product Recalls” at the bottom of the page.

Frequently Asked Questions

Related Recalls (Click to expand)

• 
  Anker 535 Power Banks (PowerCore 20k)
  
  Fire Hazard, Strangulation Hazard
• 
  Jobon butane torch lighters
  
  Fire Hazard, Burn Hazard
• 
  Energizer® Large Power Indicator Lanterns
  
  Fire Hazard, Burn Hazard
• 
  Knog Blinder 900 and Blinder 1300 Front Bicycle Lights
  
  Fire Hazard, Burn Hazard
• 
  ESR HaloLock Wireless Power Banks
  
  Fire Hazard, Burn Hazard