SMEG Refrigerators Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record
Database Entry ID: 10028
Date of Record: 2024-08-08

1. Recall Summary
SMEG USA Inc., of New York, is recalling approximately 900 units of SMEG-branded, retro style refrigerators with freezer. The recall was initiated due to a reported defect involving the refrigerator door. The firm has received nine reports of the refrigerator door falling off. No injuries have been reported. The recall was published on the U.S. Consumer Product Safety Commission (CPSC) website on August 8, 2024.

2. Affected Products
The recall involves SMEG-branded, retro style refrigerators with freezer. The affected units are special-order refrigerators measuring approximately 28 inches wide, 30 inches deep, and 80 inches high. The recalled models have model numbers starting with FAB38U. The refrigerators were sold in the following colors: black, cream, pastel blue, pastel green, red, and white. Units were available with either left-opening or right-opening doors with handles. The refrigerators feature three adjustable glass shelves and two drawers. The bottom freezer has a separate door and three drawers. The brand name “SMEG” is printed on the front of the refrigerator. The words “Made in Italy,” the model number, and serial numbers that begin with 2781 are printed on a white label located inside of the refrigerator’s top door. The refrigerators were sold at independent kitchen and appliance stores nationwide and online at www.williams-sonoma.com, https://www.ajmadison.com, and www.wayfair.com from September 2020 through January 2024 for approximately $4,300. The units were manufactured in Italy.

3. Hazard Information
The hazard associated with this product is that the refrigerator door can detach and fall off, posing an injury hazard. The source data confirms that the firm has received nine reports of the refrigerator door falling off. No injuries have been reported in connection with this defect.

4. Consumer Action Required
Consumers who own a recalled refrigerator should immediately stop using the recalled refrigerators. Consumers must then contact SMEG USA to schedule a free repair by a certified service provider. As part of the recall process, consumers will be asked to email a photo of both the refrigerator’s model number and the serial number to recall@smegusa.com.

5. Official Remedy
The official remedy for this recall is a free repair. SMEG USA will arrange for a certified service provider to perform the repair at no cost to the consumer.

6. Contact Information
Consumers can contact SMEG USA for more information or to schedule a repair using the following methods:
– Phone: Toll-free at 888-763-4782, available from 9 a.m. to 5 p.m. ET Monday through Friday.
– Email: recall@smegusa.com
– Online: Visit https://www.smeg.com/us/recall or www.smeg.com and click on “Recalls” for more information.

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