Published by Reclia Safety Desk | July 17, 2026
📌 EU Safety Gate Recall Notice
Product: Electric bicycle
Brand: Btwin
Country: Austria
Hazards: Chemical Risk, Electric Shock Hazard, Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/01990/26 |
View original notice →
Recall Summary
| Product | Electric bicycle |
| Brand | Btwin |
| Country | Austria |
| Case Number | SR/01990/26 |
| Hazard | Chemical Risk, Electric Shock Hazard, Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
Here is the factual recall information record based on the provided EU Safety Gate data.
Recall Information Record
Database: Consumer Safety (EU Safety Gate)
Record ID: SR/01990/26
Date of Entry: Based on measure date 11/12/2025
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1. Recall Summary
The notifying country of Austria has issued a recall for a specific model of electric bicycle. The recall is classified as a serious risk due to a software error that can cause the pedals to reverse direction while the user is riding. This defect poses an injury risk to the user. The product has been found to not comply with the requirements of the Machinery Directive. The responsible economic operator (the importer) has initiated two measures: warning consumers of the risks and recalling the product from end users, both effective as of 11/12/2025.
2. Affected Products
– Product Category: Hobby/sports equipment
– Product: Electric bicycle
– Brand: Btwin
– Name: E-Bike City-Bike 28 Zoll LD 920E Automatic Owuru LF -S/M/L
– Type/Model Number: 8664452
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Country of Origin: France
– Notifying Country: Austria
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.
3. Hazard Information
– Risk Type: Injuries
– Danger: Due to a software error, the pedals may reverse direction while the user is riding the bike, which could lead to injuries.
– Non-Compliance: The product does not comply with the requirements of the Machinery Directive.
– Risk Level: Serious risk (as classified by the notifying authority).
4. Consumer Action Required
Consumers are advised to follow the instructions provided by the importer. The official measures taken by the economic operator (importer) include:
– Warning consumers of the risks.
– Recall of the product from end users.
Consumers should stop using the affected product immediately and follow the recall procedure outlined by the importer or retailer. For specific instructions on how to return the product or arrange for a remedy, consumers should consult the official recall notice.
5. Official Remedy
The official remedy is a recall of the product from end users. The specific remedy (e.g., repair, replacement, or refund) is not detailed in the source data beyond the recall action. The measure was initiated by the importer and came into force on 11/12/2025.
6. Contact Information
– Official Recall URL: https://www.decathlon.at/content/52-produktrueckrufe
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098879
– Case Number: SR/01990/26
– Notifying Country: Austria
– Importer: The economic operator taking the notified measures is the Importer. Specific contact details for the importer are not provided in the recall notice. Consumers are directed to the official recall URL for further information.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Electric bicycle?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01990/26).
Q: What should I do if I own the recalled Electric bicycle?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Electric bicycle?
A: Contact the manufacturer or retailer using the information in the recall notice.
Q: What are the health risks from this chemical hazard?
A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.
Related EU Recalls (Click to expand)
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Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.