HALO 1000 Portable Power Stations Recall

Published by Reclia Safety Desk | July 16, 2026

Recall Information Record
Database Entry ID: 10040
Recall Number: 24350
Date Published: August 29, 2024

1. Recall Summary
ZAGG Inc., of Midvale, Utah, in cooperation with ACG and QVC, is recalling approximately 5,740 units of the HALO 1000 Portable Power Station. The recall was initiated due to the lithium-ion batteries in the power stations overheating, which poses fire and burn hazards. One death has been reported in connection with this product. The units were sold from October 2021 through March 2022.

2. Affected Products
The recall includes the following HALO 1000 Portable Power Stations:
– Stone Gray (Model Number: PS-1000, SKU: 801108111, UPC: 840056145528)
– Carbon (Model Number: PS-1000, SKU: 801108112, UPC: 840056145535)
– Desert Sand (Model Number: PS-1000, SKU: 801108113, UPC: 840056145542)
– Midnight Blue (Model Number: PS-1000, SKU: 801108114, UPC: 840056145559)
– Woodland Green (Model Number: PS-1000, SKU: 801108115, UPC: 840056145566)

The products are high-capacity lithium-ion battery power banks. They feature three USB-A charge ports, a USB-C fast charge port, three AC outputs, two DC outputs, a DC socket, an LCD display, a built-in flood light, and a collapsible handle. The model number, SKU number, and UPC are located on the bottom of the product. Units sold by QVC subject to the recall were sold under QVC item number E235474. The units were sold for between $1,000 and $1,300.

3. Hazard Information
The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death. As of the recall date, the firms have collectively received four reports of fires involving the HALO 1000 Portable Power Station. A 79-year-old man in Bradenton, Florida died from smoke inhalation from a fire involving the recalled portable power station in his home in June 2022. In addition to the death, the firms have received two reports of smoke inhalation, one of which included burn injuries.

4. Consumer Action Required
Consumers should immediately stop using the recalled portable power stations. Consumers should contact the HALO Recall hotline for a free replacement portable power station.

5. Official Remedy
The official remedy is a free replacement portable power station. Consumers are instructed to contact the HALO Recall hotline to arrange for the replacement.

6. Contact Information
– Phone: HALO 1000 recall hotline toll-free at 888-345-0481 from 8 a.m. to 5 p.m. ET Monday through Friday.
– Email: halo5528@sedgwick.com
– Website: https://halo1000recall.expertinquiry.com/

Additional Information
– Importer: ZAGG Inc., of Midvale, Utah
– Manufacturer: Shenzhen DBK Electronics Co. Ltd., of China
– Retailers: ZAGG, ACG, and QVC
– Country of Manufacture: China
– Recall Number: 24350
– Source: U.S. Consumer Product Safety Commission (CPSC) Recall Notice

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