Humane Charge Case Accessory for Ai Pin Recall

by

Published by Reclia Safety Desk | July 16, 2026

📌 Recall Notice

Product: Humane Charge Case Accessory for Ai Pin

Brand: Humane

Hazards: Fire Hazard, Battery Defect, Strangulation Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10076 |
View original notice →

Recall Summary

Product Humane Charge Case Accessory for Ai Pin
Brand Humane
Category Electronics
Recall Number 10076
Hazard Fire Hazard, Battery Defect, Strangulation Hazard
Units Affected Not specified
Recall Date October 31, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

1. Recall Summary
On October 31, 2024, Humane Inc., of San Francisco, California, announced a recall of the Humane Charge Case Accessory for the Ai Pin. The recall was initiated because the lithium battery in the Charge Case Accessory can overheat, posing a fire hazard. The recall number assigned by the U.S. Consumer Product Safety Commission (CPSC) is 25026. The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported. This recall applies only to the Humane Charge Case Accessory and does not include any other Humane products.

2. Affected Products
The recalled product is the Humane Charge Case Accessory, which is used to charge the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The accessory is chrome in color with the Humane logo in gray on the back of the case. It measures approximately 2 ¾ x 1 ½ x 2 ¼ inches. The product was sold online at humane.com from November 2023 through May 2024. The Charge Case Accessory was sold with the Humane Ai Pin Complete System for between $700 and $800, and it was also sold separately for about $150. The number of units affected is approximately 10,500. The product was manufactured in China.

3. Hazard Information
The hazard associated with this product is that the lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard. The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled Charge Case Accessory. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash. Consumers must then contact Humane to receive a full refund or a free replacement. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months.

5. Official Remedy
Consumers have two remedy options: a refund or a free replacement. Consumers who purchased the Charge Case Accessory separately will receive a $149 refund. Consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. Consumers who choose the replacement option will receive a free replacement Charge Case Accessory once it becomes available (estimated in 3 to 6 months).

6. Contact Information
Consumers can contact Humane toll-free at 844-481-1900 from 9 a.m. to 5 p.m. PT Monday through Friday. Consumers may also email the company at recall@humane.com. Additional information is available online at https://humane.com/ccrecall or at https://humane.com/aipin by clicking “Charge Case Recall” at the bottom of the page.

Recall Timeline

  • **October 31, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Humane Charge Case Accessory for Ai Pin?

A: Check the model and serial number on your product against the official recall notice (#10076).

Q: What should I do if I own the recalled Humane Charge Case Accessory for Ai Pin?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Humane Charge Case Accessory for Ai Pin?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment