PIEPS Pro IPS Avalanche Transceivers Recall

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Published by Reclia Safety Desk | July 16, 2026

📌 Recall Notice

Product: PIEPS Pro IPS Avalanche Transceivers

Brand: PIEPS

Hazards: Safety Risk

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10116 |
View original notice →

Recall Summary

Product PIEPS Pro IPS Avalanche Transceivers
Brand PIEPS
Category Electronics
Recall Number 10116
Hazard Safety Risk
Units Affected Not specified
Recall Date December 26, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record: Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers

1. Recall Summary
On December 26, 2024, Black Diamond Equipment Ltd., of Salt Lake City, Utah, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers. The recall was issued due to a risk of loss of emergency communications. The recall number is 25077. Approximately 770 units were sold in the United States, and an additional 70 units were sold in Canada. The transceivers were manufactured in Austria.

2. Affected Products
The recall involves all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers. The transceivers are black plastic with an LCD screen located below a yellow mark button. They measure approximately 5 inches long by 3 inches wide. The front of the unit displays “PIEPS” in yellow lettering and “PRO IPS” in white lettering. Recalled units have serial numbers where the first four digits range from 2326 through 2445. The serial number is located on a label inside the battery compartment door.

The transceivers were sold at Alpenglow Sports, Cripple Creek Backcountry, EVO Gear, Liberty Mountain, Mountain Chalet, Mammoth Mountaineering, and other specialty outdoor stores nationwide, as well as online at www.backcountry.com, www.polaris.com, and www.blackdiamondequipment.com. They were sold from February 2024 through November 2024 for a price between $530 and $620.

3. Hazard Information
The hazard associated with this product is that the battery compartment within the avalanche transceiver may not have enough contact force to supply power. In some cases, the transceiver will fail to power on or cease operating during use. This failure would make it impossible to locate a victim in an avalanche emergency situation, which could result in serious injury or death. According to the recall notice, Black Diamond has received one report of the battery compartment not operating correctly. No injuries have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled avalanche transceivers. Consumers should contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase. Black Diamond will provide a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.

5. Official Remedy
The official remedy options are a full refund or a free repair. Consumers may choose either option. Shipping costs for returning the transceiver will be covered by Black Diamond.

6. Contact Information
Consumers may contact Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday. Consumers may also email the company at 2024ProIPSrecall@bdel.com. Additional information is available online at https://www.blackdiamondequipment.com/en_US/content/product-recalls/ or by visiting www.blackdiamondequipment.com and clicking on “Product Recalls” located at the top of the webpage. For Canadian consumers, additional information is available at the Health Canada recall notice at https://recalls-rappels.canada.ca/en/alert-recall/pieps-pro-ips-avalanche-transceivers-recalled-due-risk-signal-transmission-failure.

Recall Timeline

  • **December 26, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled PIEPS Pro IPS Avalanche Transceivers?

A: Check the model and serial number on your product against the official recall notice (#10116).

Q: What should I do if I own the recalled PIEPS Pro IPS Avalanche Transceivers?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled PIEPS Pro IPS Avalanche Transceivers?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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