Published by Reclia Safety Desk | July 16, 2026
📌 Recall Notice
Product: Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers
Brand: Burnsen SA, of Belgium
Hazards: Burn Hazard, Chemical Risk
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Recall #10179 |
View original notice →
Recall Summary
| Product | Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers |
| Brand | Burnsen SA, of Belgium |
| Category | Automotive |
| Recall Number | 10179 |
| Hazard | Burn Hazard, Chemical Risk |
| Units Affected | Not specified |
| Recall Date | February 27, 2025 |
| Remedy | Contact manufacturer |
| Country | 🇺🇸 United States |
Here is the factual recall information record based solely on the provided source data.
Recall Summary
Triangle Tube/Phase III Co. Inc., of West Deptford, New Jersey, in cooperation with the CPSC, has announced a recall of Prestige Solo, Prestige Excellence, and Aerco Esteem wall-hung condensing gas boilers. The boilers are housed in a white metal box. “Prestige” is printed on the white front panel of the recalled Prestige Solo and Prestige Excellence boilers. “Aerco” is printed on the front of the recalled Esteem boilers. The boilers were manufactured by Burnsen SA, of Belgium, from December 2011 through April 2019. They were sold by wholesale distributors and installed by independent contractors nationwide for between $3,400 and $9,700. The recall was published on February 27, 2025. Approximately 60,000 units were sold in the United States, and about 7,500 were sold in Canada.
Affected Products
The recall includes the following models and serial number ranges. Consumers should visit the Triangle Tube recall website for directions on identifying if they have a recalled boiler by serial number, which can be located either on the Boiler Rating Label on the white front panel, on a panel on the right-hand side of the boiler, or behind the boiler front door.
– Prestige Solo – PA Series: Models PA110, PA155, PA175, PA250, PA299, PA399, and PA80. Serial number ranges start from PA044058 to PA149487. Date of manufacture: Dec 2015 – Apr 2019.
– Prestige Solo – PT Series: Models PT110, PT110LP, PT175, PT250, PT399, PT399HP, and PT60. Serial number ranges start from PT0000110 to PT0053776 and PTA002645 to PTA097961. Date of manufacture: Dec 2011 – Dec 2015.
– Prestige Excellence – PTE Series: Models PTE110LP and PTE110. Serial number ranges start from PT0001588 to PT0053690, PTE030446 to PTE030479, PT000568 to PT0053624, PTA002889 to PTA003086, and PTE049177 to PTE049177. Date of manufacture: Dec 2011 – Dec 2015.
– Prestige Excellence – PEA Series: Model PEA110. Serial number range from PEA078169 to PEA143958. Date of manufacture: Dec 2015 – Apr 2019.
– Aerco Esteem: Models PT399ES and PT399HP. Serial numbers AE1100 to AE1239. Date of manufacture: Dec 2011 – Dec 2015.
Hazard Information
The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a risk of serious injury or death. Triangle Tube has received two reports of death due to CO poisoning associated with the recalled boilers. In 2015, a 47-year-old woman died from CO poisoning associated with a Prestige Solo 175 boiler. In 2016, an 85-year-old man died from CO poisoning associated with a Prestige SOLO TriMax 175 boiler, following a repair. Triangle Tube has also received 25 reports of CO leaks from the recalled boilers.
Consumer Action Required
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free boiler inspection and, if applicable, free installation of a new boiler ignition system. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
Official Remedy
The official remedy is a repair. Consumers are entitled to a free boiler inspection and, if applicable, free installation of a new boiler ignition system.
Contact Information
Consumers can contact Triangle Tube toll-free at 877-574-5036 from 8 a.m. to 5 p.m. ET Monday through Friday, by email at productrecall@triangletube.com, or online at https://triangletube.com/products/product-recall/ or at www.triangletube.com and click on “PRODUCT RECALL” for more information.

Recall Timeline
- **February 27, 2025** – Recall announced by CPSC (Source)
- **Current** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available
Frequently Asked Questions
Q: How do I identify the recalled Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers?
A: Check the model and serial number on your product against the official recall notice (#10179).
Q: What should I do if I own the recalled Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers?
A: The recall notice advises consumers to stop using the product and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers?
A: Contact the manufacturer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original recall notice
for complete details and official instructions.