Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffoldin

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Published by Reclia Safety Desk | July 15, 2026

📌 Recall Notice

Product: Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products

Brand: Casters

Hazards: Fall Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10304 |
View original notice →

Recall Summary

Product Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products
Brand Casters
Category Consumer Goods
Recall Number 10304
Hazard Fall Hazard
Units Affected Not specified
Recall Date June 05, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

Recall Summary
This recall involves five-inch casters for baker scaffolding, manufactured in China and imported by Direct Scaffold Supply LLC, of Houston, Texas. The recall was published on June 5, 2025, under CPSC Recall Number 25324. The firm has received two reports of casters breaking or failing, including one injury where a caster failure led to a fall and bruising injury. Approximately 23,000 units are affected.

Affected Products
The recalled products are five-inch casters used on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products. The following model numbers are included in the recall: CAS5SS4P+BFL, CAS5SS4P+AHD, MPISUS+BFL, MPISUS, MPISUSD+BFL, MPISUST+BFL, MPISU+BFL, MPISU, MPISU+1, MPISUS+AHD, and MPISU+AHD. Model numbers are only found on the purchase receipt or packaging. Consumers with these model numbers will need to check the heat codes stamped on the metal portion of the caster wheel. Heat codes requiring replacement include: E22WM483, C23WM320, E23WM320, K23WM320, and D22WM483.

The casters were sold at DSS Branches and Lowe’s stores nationwide and online at Granite.com, Homedepot.com, and Lowes.com from September 2022 through March 2025. The casters were sold with baker scaffolding for between $280 and $1,600, and also sold in four-packs for about $110.

Hazard Information
The recalled casters can contain faulty spot welds that can cause them to break or fail, making the scaffolding unstable and posing a fall hazard. The firm has received two reports of casters breaking or failing. One injury was reported: a caster failure led to a fall and bruising injury.

Consumer Action Required
Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Consumers should contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer’s address.

Official Remedy
The official remedy is a free replacement of the recalled caster wheels. Consumers must contact Direct Scaffold Supply to obtain a prepaid shipping label and packaging. After returning the recalled casters, the firm will send new replacement caster wheels to the consumer’s address.

Contact Information
Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday, by email at bakercasters@realtimeresults.net, or online at www.recallrtr.com/bakercasters or www.dss.net and click on “Baker Caster Recall.”

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Note: No information was provided in the source data regarding manufacturer names, distributor names, product UPCs, or specific dates of manufacture beyond the sale period. Any such details are recorded as “Not specified in the recall notice.”

Recall Timeline

  • **June 05, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products?

A: Check the model and serial number on your product against the official recall notice (#10304).

Q: What should I do if I own the recalled Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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