Apollo City Model Year 2024 Electric Scooters Recall

Published by Reclia Safety Desk | July 15, 2026

Recall Information Record – Apollo City 2024 Electric Scooters

1. Recall Summary
This recall involves certain Apollo City 2024 model year electric scooters. The recall was initiated by Apollo Imports Inc., of Newark, Delaware, in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The recall notice was published on July 24, 2025. The firm has received 10 reports of the weld cracking on the stem of the scooter, including four riders who reported coming off the scooter; one reported injury including abrasions.

2. Affected Products
The recalled product is the Apollo City Model Year 2024 Electric Scooter. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. “Apollo” is printed on the stem of the scooter and “Apollo City” is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App. The scooters were sold at Best Buy stores nationwide and online at Apolloscooters.co, Amazon.com and BestBuy.com between June 2024 through April 2025 for about $1,800. The scooters were manufactured in China. The number of units affected is about 790.

3. Hazard Information
The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards. The firm has received 10 reports of the weld cracking on the stem of the scooter, including four riders who reported coming off the scooter; one reported injury including abrasions.

4. Consumer Action Required
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, consumers should go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.

5. Official Remedy
The official remedy is a free replacement stem. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge.

6. Contact Information
Consumers may contact Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday, or by email at support@apolloscooters.co. Consumers may also visit the recall website at https://apolloscooters.co/pages/apollo-city/recall or at www.apolloscooters.co and click on “Apollo City 2024 Recall” located at the bottom of the page.

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