Window opening control devices sold as kits or installed on 100 Series

Published by Reclia Safety Desk | July 04, 2026

Recall Information Record
Database Entry ID: 10649
Recall Number: 26306
Date of Record: 2026-02-26

1. Recall Summary
Andersen Windows, Inc., of Bayport, Minnesota, is conducting a voluntary recall of window opening control devices. These devices were sold individually as kits or as factory-installed accessories on 100 Series casement windows manufactured prior to November 19, 2025. The recall was published on February 26, 2026, and updated on February 27, 2026. The recall involves approximately 91,000 units in the United States and an additional 180 units sold in Canada.

2. Affected Products
The recalled products are window opening control devices applied to Andersen 100 Series casement windows. The devices were sold in two forms: as individual kits for installation by the consumer or contractor, and as factory-installed accessories on new 100 Series casement windows. The recall applies to windows manufactured before November 19, 2025. Consumers can determine if their specific window unit is included in the recall by locating the Product ID number on the label on the upper right corner of the window and contacting Andersen Windows. The devices were sold by independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025. The price range was between $9 for an individual kit and $220 for a factory-installed unit on a 100 Series casement window. The manufacturer country is the United States.

3. Hazard Information
The window opening control devices can break or detach after accidental or other impact. If the device breaks or detaches, it may allow the window to be opened. This condition poses fall and serious injury hazards. The firm has received eight reports of the devices breaking, detaching, or malfunctioning. No injuries have been reported.

4. Consumer Action Required
Consumers who have a recalled window opening control device should take the following immediate action: Leave the recalled windows with the opening control devices in the closed and locked position. Consumers should not attempt to open or operate the window until the repair has been completed. Consumers should then immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. To initiate this process, consumers should submit a request for the repair online at www.andersenwindows.com/100seriescasementwocdrecall.

5. Official Remedy
The official remedy for this recall is a free in-home repair. An authorized technician from Andersen Windows will perform the repair at no cost to the consumer. The repair is intended to address the hazard by ensuring the window opening control device functions correctly and does not break or detach upon impact. No other remedy options, such as refund or replacement, are specified in the recall notice.

6. Contact Information
Consumers may contact Andersen Windows for additional information or to schedule the repair using the following methods:
– Toll-free telephone: 844-815-7332, available from 7:30 a.m. to 4:30 p.m. CT, Monday through Friday.
– Email: 100Seriescasementwocdrecall@andersencorp.com
– Online recall portal: www.andersenwindows.com/100seriescasementwocdrecall
– General website: www.andersenwindows.com, click on “Recalls” at the bottom of the page for more information.

For consumers in Canada, additional information is available through the Government of Canada recall alert at recalls-rappels.canada.ca.

Note: Information not present in the source data, such as specific model numbers, UPC codes, or retailer names beyond “independent window distributors,” is not specified in the recall notice.

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